Customer Care support staff

DNV; Madrid; Híbrido; EUR 28.000 - 38.000; Jornada completa

Descripción de la vacante

DNV is looking for a Planner and Customer Care Support in Spain. The successful candidate will manage customer interactions and assist in the certification process, while working in a supportive and collaborative environment. This full-time role offers competitive compensation, benefits, and the opportunity for hybrid work.

Servicios

Health insurance

Pension Plan

Commuting allowance

Continuous learning and development

Flexible working hours

Positive work environment

Formación

• Strong knowledge and proficiency in using computer tools.
• Intermediate level of English; other languages valued.
• Previous work experience positively evaluated.

Responsabilidades

• Issuing quotes for the certification process.
• Providing excellent customer care and support.
• Collaborating effectively with team members.

Conocimientos

Customer service

Interpersonal skills

Digitalization

Educación

High school diploma or equivalent

Herramientas

Office applications

Descripción del empleo

DNV is seeking a motivated individual to join our team as a Planner and Customer Care Support for our certification department in Spain. The ideal candidate will possess strong computer skills a positive attitude and excellent customer service abilities. We value teamwork and are looking for someone who enjoys collaborating with colleagues and building good relationships. If you are digitally savvy and passionate about providing top-notch customer care we would love to hear from you!

Your main task will consist on :

• Issuing quotes for the certification process

Responsibilities

• Competitive salary aligned with market standards and additional benefits such as health insurance.
• Work within a well-established team in a multinational company present in over 100 countries.
• Strong focus on digitalization and customer service.
• Opportunity for hybrid work (home / office) and flexible working hours.
• Medical insurance.
• Pension Plan.
• Commuting allowance.
• Continuous learning and development.
• Positive and collaborative work environment.

DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender religion race national or ethnic origin cultural background social group disability sexual orientation gender identity marital status age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity.

Qualifications

Candidate Requirements :

• Minimum of a high school diploma or equivalent education; additional studies will be positively evaluated.
• Strong knowledge and proficiency in using computer tools especially common Office applications; experience with software packages is a plus.
• Intermediate level of English; other languages will be valued.
• Excellent interpersonal skills with the ability to communicate effectively with customers and colleagues.
• Previous work experience will be positively evaluated.

Key Skills

Bidding,Business Solutions,ABAP,Business Operations,Business Sales,Corporate Marketing

Employment Type : Full-Time

Experience : years

Vacancy : 1