Customer Care Specialist

Factor Eleven; Cataluña; Presencial; EUR 50.000 - 90.000; Jornada completa

Descripción de la vacante

An established industry player is seeking a seasoned Mechanical Engineering Manager to lead product development for air-cooled chillers. This role involves collaborating with global teams to enhance product performance and customer satisfaction. The ideal candidate will possess extensive experience in mechanical engineering, particularly in HVAC systems, and a strong understanding of thermodynamics and fluid dynamics. You will be responsible for developing tailored design solutions, supporting manufacturing processes, and resolving field issues. Join a dynamic team where your expertise will contribute to innovative solutions and the future of smart buildings.

Servicios

Life and Accident Insurance

Flexible Remuneration

Job Stability

Training and Professional Development

Excellent Work Environment

Formación

• 10+ years of experience in mechanical engineering with air-cooled chillers or HVAC systems.
• Strong understanding of thermodynamics, fluid dynamics, and HVAC design principles.

Responsabilidades

• Lead product development and provide customized design solutions for air-cooled chillers.
• Collaborate with cross-functional teams to ensure project alignment and customer satisfaction.

Conocimientos

Mechanical Engineering

Refrigeration System Design

Problem-Solving Skills

Communication Skills

Thermodynamics

Fluid Dynamics

HVAC Design Principles

Educación

Bachelor's degree in Mechanical Engineering

Master's degree in Mechanical Engineering

Herramientas

CAD Software (Pro-E, Creo)

MRP Systems (SAP)

Engineering Analysis Tools

Descripción del empleo

Air Cooled Chiller Product Engineering Manager

We are looking for a seasoned Mechanical Engineering Manager with extensive experience in air-cooled chillers to join our engineering team. The ideal candidate will have a strong background in product development & sustaining, supporting manufacturing processes, providing customized design solutions, and addressing field issues for installed chiller systems. This role requires a hands-on approach and an ability to collaborate effectively across global organizations to enhance product performance, reliability and customer satisfaction in EU region.

What will you do

• Product Development: Maintains in-depth understanding of theories, concepts, technical principles, and processes related to all aspects of air-cooled chillers. Proficient in refrigeration system design, components selection, and chiller mechanical assembly design. Serve as technical expert to support product design compliance to EU code.
• Customized Design Solutions: Work closely with application engineering team and customers to understand their specific requirements and develop tailored design solutions for air-cooled chiller systems. Participate in design reviews and develop validation tests.
• Product Sustaining: Identify opportunities for product and process improvements based on field feedback and performance data. Working closely with global engineering centers and local factories to initiate and execute engineering changes. Support new product introduction and components localization efforts.
• Field Issue Resolution: Provide support to field service team to investigate and troubleshoot issues reported in the field for installed chillers. Conduct root cause analysis and implement corrective actions to resolve problems effectively.
• Manufacturing Support: Possesses extensive knowledge of manufacturing processes related to air-cooled chiller products and applies the philosophy of designing to standard manufacturing process. Collaborate with manufacturing teams to optimize production processes and ensure the efficiency and quality of air-cooled chillers assembly.
• Collaboration: Partner with cross-functional teams, including sales, quality assurance, and service, to ensure seamless communication and alignment on project goals and customer expectations.
• Testing and Validation: Oversee testing procedures for new and existing products, ensuring they meet performance specifications and regulatory standards. Analyze test results and recommend design modifications as necessary.
• Documentation and Reporting: Maintain accurate and comprehensive documentation of engineering processes, design changes, and field issue resolutions. Prepare detailed reports for management and clients.

What we look for

• Bachelor’s degree in Mechanical Engineering or a related field; Master’s degree is preferred.
• 10+ years of experience in mechanical engineering, specifically with air-cooled chillers or HVAC systems.
• Strong understanding of thermodynamics, fluid dynamics, and HVAC design principles.
• Proven experience in supporting manufacturing processes.
• Familiar with CAD software (e.g., Pro-E, Creo), MRP systems (e.g. SAP), and engineering analysis tools.
• Excellent problem-solving skills with a hands-on approach to troubleshooting.
• Strong communication and interpersonal skills, with the ability to convey technical information to non-technical stakeholders across the globe.
• Ability to work independently and collaboratively in a fast-paced environment.

What we offer

Johnson Control offers an interesting compensation package according to your qualification and experience, including life and accident insurance, and the possibility of opting for Flexible Remuneration. In addition to our salary policy, job stability, training, professional development, and an excellent work environment are part of our employee benefits package.

Working with us, you will be part of a global company that welcomes diversity, rewards work well done, and inspires people to achieve their best. In an environment that is constantly evolving, we will put the pillars so that you can develop a professional path that is as unique as you. As a member of our team, you will have the opportunity to make a difference.

Who we are

The future is being built today, and Johnson Controls is making that future more productive, safe, and sustainable. We create smart buildings, energy-saving solutions, integrated infrastructure, and state-of-the-art transportation systems that work together seamlessly to deliver on the promise of building smart cities and communities. At its core, this promise is about delivering innovation to improve the lives of people and the world.

Our leading portfolio of building technology and solutions includes some of the most trusted names in the industry, such as Tyco, York, Metasys, Ruskin, Titus, Frick, Penn, Sabroe, Simplex, Ansul, and Grinnell; SENSORMATIC Solutions.