Customer Assistant F / H – Seville

studec; Sevilla; Presencial; EUR 24.000 - 30.000; Jornada completa

Descripción de la vacante

A leading company is seeking a support specialist to assist customers with organizing meetings, managing training activities, and providing customer assistance. The role requires fluency in English and another language, strong communication skills, and advanced knowledge of Microsoft Office. This position is ideal for someone who thrives in a team-oriented environment and has experience in customer service.

Formación

• Experience in customer service required.
• Advanced user of Microsoft Office, Visual Basic knowledge is a plus.
• Fluency in English and at least one other language (Portuguese, French, or Italian).

Responsabilidades

• Support the organization of meetings and events.
• Manage training records and activities.
• Assist customers in person, by email, and by phone.

Conocimientos

Communication

Problem Solving

Teamwork

Advanced English

Other Languages

Herramientas

Microsoft Office

Descripción del empleo

You will provide support to our customer in :

Support the organization of meetings and events with the Customer

Training records management

Planning and support to Training Center activities

Scheduling and customer assistance

Budget and invoices monitoring control

Support to visits and events as requested.

Management of welcome kit material.

Organization and planning of courses

Organization of meeting rooms

Provide support to all customers in person, by email and by phone

Improvement projects to support all client’s programmes

Advanced user of Microsoft Office (Visual basic knowledge would be a plus)

Languages : Advanced English, other language necessary (Portuguese, French, Italian)

Communication and problem solving skills

Oriented to teamwork.

Experience in customer service