Customer Application Engineer

Lantek; Valladolid; Híbrido; EUR 42.000 - 56.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Contrato permanente

Modelo de trabajo híbrido

Horarios flexibles

Oportunidad en líder del sector

Descripción de la vacante

Lantek, líder multina­cional en soluciones de software para la industria, busca un Ingeniero/a de Aplicaciones de Cliente para apoyar a clientes, especialmente en regiones sin presencia física.

El/la candidato/a ideal deberá tener formación técnica, experiencia en ERP y manejo del entorno Microsoft (Windows, IIS, SQL), con capacidad para instalar, configurar y formar a usuarios. Se valora conocimiento de Lantek y de procesos de chapa.

Formación

• Se requiere formación técnica adecuada.
• Experiencia en proyectos ERP.
• Conocimiento del entorno Microsoft (Windows, IIS, SQL).
• Conocimiento de Lantek deseable.
• Conocimiento de procesos de fabricación en chapa/metalúrgica deseable.
• Conocimiento de bases de datos y SQL.

Responsabilidades

• Diagnozar y resolver problemas software de clientes.
• Instalar y configurar aplicaciones y programas de Lantek.
• Explicar detalles técnicos a clientes y ayudar en incidencias.
• Formar a clientes y a personal de la empresa (presencial y online).

Conocimientos

Formación técnica

Experiencia en ERP

Microsoft entorno

Conocimientos de Lantek

Conocimientos de fabricación chapa/hoj

Gestión de bases de datos

Inglés avanzado

Español nativo

Herramientas

Windows

SQL Server

IIS

Descripción del empleo

Descripción del trabajo

ABOUT US

For the Bilbao office (Iberdrola Tower) and/or the Vitoria office (Álava Technology Park). Candidates must be based in the Basque Country or nearby

Lantek is a leading multinational company in software solutions for the industrial sector, specialized in Industry 4.0 and digital transformation.

With over 400 professionals and presence in 16 countries, we are committed to continuous innovation to optimize manufacturing processes on a global scale.

ABOUT THE ROLE

As part of the Operations team, this role will provide support to our customers, particularlly those situated in regions where we does not have an established physical presence.

The Customer Application Engineer will diagnose and troubleshoot any software-related problems, help our customers install applications and programs, assist them with computer issues and explain technical details.

DUTIES & RESPONSIBILITIES

The main duties are:

• Consult, specify, install, configure, and provide support on issues related to: Lantek systems software suite, database server and CAD/CAM integration.
• Support and implement customer projects in Lantek software.
• Define solutions in exchange with customers.
• Create specifications according to the customer's requirements.
• Train customers and employees in Lantek systems (on-site and online).

WHAT DO WE NEED FROM YOU?

• Technical background, preferably Computer Engineering .
• Experience in technical projects involving ERP software.
• Knowledge of Microsoft environment (Windows, IIS, SQL).
• Knowledge of Lantek systems would be desirable.
• Knowledge of manufacturing processes in the Sheet Metal industry would be desirable.
• Knowledge of databases: databases management, SQL Server.
• Native Spanish speaker.
• Advanced level of English. Knowledge of German, French, or other languages will be a plus.

WHAT DO WE OFFER?

• Permanent contract.
• Hybrid work model.
• Flexible working hours.
• The opportunity to work in a leading company in its sector, committed to constant innovation.
• Be part of a dynamic and highly qualified team.

If you want to be part of the future of smart industry, this is your opportunity! At Lantek, we're waiting for you.

Disclaimer: The data controller of your personal data is Lantek Sheet Metal Solutions, S.L.U with tax identification number B-01395698. Your personal data will be collected and processed according to all applicable regulations and specifically to GDPR 2016/679 and Organic Law 3/2018 of the 5th of December. Your personal data will be collected for the purpose of evaluating your application for the selection process and will be kept for the terms established by law. We remind you that you can exercise your rights of access, rectification, deletion, limitation of processing and portability by writing to . We also inform you that your data will not be subject to automated individual decisions or transfers to countries outside the EEA. For more information you can consult our privacy policy at