Customer Advisor (Danish Speaker)

Bruce.work; Córdoba; Híbrido; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

An international company is seeking a Customer Service Representative fluent in Danish for a hybrid role in Barcelona. Candidates will communicate with B2B customers, resolve issues, and enjoy a supportive team culture. Offering competitive pay, extensive training, and hybrid work flexibility, this position is ideal for problem solvers looking to grow in their careers.

Servicios

Competitive salary with additional compensation

Career growth opportunities

Extensive training and development

Team events

Free coffee and fresh fruit

Spanish lessons

Personal training sessions

Mental health support

Formación

• Native-level fluency in Danish and good command of English.
• Previous customer service experience is a plus but not mandatory.
• Comfortable using computer systems and software applications.

Responsabilidades

• Communicate with B2B customers via phone and email.
• Support customers with setup and configuration of payment terminals.
• Resolve reported issues efficiently.

Conocimientos

Communication

Problem Solving

Multitasking

Attention to Detail

Educación

High School Diploma or equivalent

Descripción del empleo

Are you fluent in Danish and passionate about delivering outstanding customer support? Do you thrive in dynamic environments and enjoy solving problems for clients?

If so, this role could be the perfect fit for you! Join an international company based in Barcelona offering a flexible hybrid working model and a supportive team culture.

Who are we?

We are recruiting for a client, a multilingual customer service and support provider. The company values innovation and offers a vibrant workplace combining both remote and office work in Barcelona.

What makes this role special? You will benefit from a comprehensive training program designed to prepare you for delivering excellent customer service. The role combines working from home and time spent in a lively office environment.

As a Customer Service Representative , you will :

• Communicate with B2B customers via phone and email to provide service-oriented solutions.
• Support customers with setup and configuration of payment terminals and online solutions.
• Address and resolve reported issues efficiently.
• Handle administrative tasks and follow up on requests.
• Foster a positive team atmosphere by motivating colleagues and making customers feel appreciated.

Who are we looking for? The ideal candidate will have :

• Native-level fluency in Danish (spoken and written) and a good command of English.
• A high school diploma or equivalent qualification.
• Previous customer service experience is a plus but not mandatory.
• Excellent communication skills and problem-solving abilities.
• Strong multitasking and attention to detail in a fast-paced environment.
• Comfortable using computer systems and software applications.
• Flexibility to work shifts including evenings, weekends, and holidays.

What we offer :

• A hybrid work model combining remote and office work in Barcelona.
• Competitive salary with additional compensation for evening shifts (€1700 - €2000 OTE / month)
• Career growth opportunities within a fast-paced international company.
• Extensive training and development.
• A lively workplace culture with team events.
• Perks including free coffee, fresh fruit, Spanish lessons, personal training sessions, and mental health support through a dedicated app.
• Contract : Permanent role
• Location : Barcelona, hybrid (home and office)
• Working hours : Flexible shifts including evenings, weekends, and holidays

Ready to join a team that values your skills and dedication? Click “Apply” now and start your exciting career journey.

Not the right fit? Explore our other opportunities!