Customer Activity Monitoring Specialist

Triodos Bank; Comunidad Valenciana; Presencial; EUR 50.000 - 90.000; Jornada completa

Descripción de la vacante

An established industry player is seeking a Protection & Resilience Principal Manager to lead efforts in operational resilience and crisis management. This role involves overseeing critical activities across global teams, ensuring effective governance, and enhancing resilience capabilities. You will work in a hybrid environment, balancing in-person collaboration with remote flexibility. The company values innovation and offers a comprehensive benefits package, including performance bonuses and employee development opportunities. Join a dynamic team dedicated to safeguarding operations and enhancing security across a global network.

Servicios

Company bonus scheme

Pension plan

Employee shares program

Flexible working hours

Healthcare benefits

Parental leave benefits

Career development programs

Digital learning programs

Employee discounts

Work from abroad options

Formación

• 3+ years of experience in resilience, crisis, or risk management.
• Excellent analytical and communication skills are essential.

Responsabilidades

• Oversee P&R activities and ensure alignment across the organization.
• Prepare reports for management committees and coordinate strategic projects.

Conocimientos

Operational resilience

Crisis management

Emergency management

Business continuity management

Risk management

Analytical skills

Communication skills

Leadership

Educación

University degree in relevant discipline

Herramientas

MS Word

MS Excel

MS PowerPoint

Descripción del empleo

Area of Expertise : IT & Tech Engineering

Employing Entity : Allianz Technology SE Spain Branch

Job Type : Full-Time

Remote Job : Hybrid working

Employment Type : Permanent

ID : 63969 Non-Executive Protection & Resilience Principal Manager (m / f / d)

Allianz Group is one of the largest and most renowned financial services providers in the world, representing an international network of strong brands with first-class products. Above all, we strive for commitment to excellence in our daily business, in our relationships with customers, shareholders, employees and the community. Allianz Group serves more than 83 million customers in about 70 countries.

Allianz Technology is the international shared service company of the Allianz Group and has its registered office in Munich. Our customers are Allianz companies across the globe, to which our more than 2,500 employees offer innovative, top-quality products and services in the fields of IT, Services and Operations.

We at Allianz Technology SE are more than 10,000 IT experts delivering highly complex IT services to more than 200 of our global entities. IT is our business and a secure and resilient environment is our mission!

Allianz Technology Security & Resilience is the core team and central driver for Information Security at Allianz Technology. The function is tasked to continue developing a strong security organization by establishing global security solutions and countermeasures and to oversee the effectiveness and guide the implementation of security controls.

Within the Security & Resilience division of Allianz Technology SE, Protection & Resilience (P&R) is a global team that brings together experts to anticipate and prepare our organization to respond to, and recover from, any disruption, emergency or crisis whilst at the same time, find opportunities to continuously and comprehensively build resilience both internally as well as across the entire Allianz Group. This includes the governing and execution of business continuity, IT disaster recovery, crisis / emergency / incident management and protective security so that we can protect our global operations, people and reputation.

We are looking for you : A Protection & Resilience Principal Manager with a background in relevant resilience and / or security-related disciplines as well as experience with governance and / or project management. Functionally reporting to the Head of Protection & Resilience and locally reporting to the head of Security and Resilience in Allianz Technology Spain, you will be responsible for overlooking and coordinating activities ongoing across the areas of the Intelligence Fusion Centre including Global Incident Management, Business Continuity Management, Crisis Management, Protective Security and 3rd Party Risk Management. This includes but is not limited to maintaining and updating P&R policies and standards, consulting, advising, and supporting stakeholders across the globe on P&R, coordinating global P&R governance and preparing reports for management committees.

Key Responsibilities / Tasks :

• Maintain an overview of all P&R activities being performed, and ensure related activities are being harmonized to prevent silos and work towards common goals.
• Consult and provide advice on P&R capabilities (IFC / business continuity / crisis management / protective security, 3rd party risk management) across the organization, offering support where required.
• Prepare reports (via coordinating inputs from P&R experts) for reporting to management committees / executive management / global response teams.
• Coordinate senior experts in managing strategic projects and initiatives that build or enhance global P&R capabilities.
• Coordinate the strategic and / or tactical response coordinators with the response to local and / or global disruptions, emergencies or crises.
• Remain up to date on industry trends and best practices relating to P&R.
• Other related P&R activities as required by the Head of P&R.

Key Requirements :

• Minimum of 3 years (more preferred) of relevant experience in two or more of the following areas : Operational resilience, crisis management, emergency management, disaster management, business continuity management, protective security, risk management, intelligence, or any related field.
• Preferably at least 1 year of people management and / or team leadership experience.
• University degree or equivalent in a relevant discipline, such as disaster / emergency management, risk management, international security, business administration, political science, economics, or any related field.
• Very good analytical and conceptual skills.
• Excellent organizational and prioritization skills to meet deadlines and work objectives.
• Excellent influencing, written and verbal communication skills that help our messages reach a diverse and wide audience.
• Ability to work self-responsibly and autonomously, also in times of high pressure.
• Familiarity with communication and presentation tools (sound knowledge and experience in MS Word, Excel and PowerPoint).
• Capability to build collaborative working relationships and ability to work in virtual, international and complex team environments.
• Advanced proficiency in both written and spoken English (additional languages are a plus).
• International work experience (desirable but not essential).

We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working including up to 25 days per year working from abroad. We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location). From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered. Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teach.

About Allianz Technology :

Allianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the digitalization of the Group. With more than 12,000 employees located in 51 countries around the globe, Allianz Technology works together with other Allianz entities in pioneering the digitalization of the financial services industry.

We oversee the full digitalization spectrum – from one of the industry’s largest IT infrastructure projects that includes data centers, networking and security, to application platforms that span from workplace services to digital interaction. In short, we deliver full-scale, end-to-end IT solutions for Allianz in the digital age.

D&I statement :

Allianz Technology is proud to be an equal opportunity employer encouraging diversity in the working environment. We are interested in your strengths and experience. We welcome all applications from all people regardless of gender identity and / or expression, sexual orientation, ethnicity and cultural background, age, nationality, religion, disability, or philosophy of life.

Join us. Let´s care for tomorrow.

You. IT.

63969 | IT & Tech Engineering | Professional | Non-Executive | Allianz Technology | Full-Time | Permanent