Customer Account Manager - Airports Airlines - Remote Spain

RTX; Madrid; A distancia; EUR 40.000 - 80.000; Jornada completa

Descripción de la vacante

Join a forward-thinking company as a Customer Account Manager, focusing on driving business development within the aviation sector. This exciting role involves building relationships with key stakeholders, identifying new business opportunities, and executing strategies for growth. You'll collaborate with cross-functional teams to deliver innovative solutions, ensuring a seamless experience for clients. With a commitment to work-life balance and career progression, this role offers the chance to make a significant impact in the aviation industry while enjoying the flexibility of a supportive work environment.

Servicios

Flexible Working Arrangements

Family-Friendly Policies

Competitive Salary

Career Progression Opportunities

Formación

• 5+ years of experience in aviation technology sales.
• Familiarity with European aviation markets and IT solutions.

Responsabilidades

• Serve as the main contact for airport and airline queries.
• Identify and maximize new business opportunities for ARINC products.
• Develop and maintain a qualified sales pipeline.

Conocimientos

Business Development

Sales Strategy

Relationship Management

Negotiation Skills

Aviation Industry Knowledge

Technical Mindset

Salesforce

Multilingual (Spanish, French)

Educación

Bachelor's Degree

Herramientas

Salesforce

Descripción del empleo

Collins Aerospace is a leading provider of aviation technology solutions and services dedicated to meeting the needs of our customers around the world. Our innovative products and services help airlines, airports, and other aviation stakeholders achieve greater efficiency, reliability, and safety.

Our Connected Aviation Solutions (CAS) team provides advanced information management systems, products, and services that enable a connected ecosystem by integrating Collins' broad range of aviation products with smart digital solutions. We aim to enhance every aspect of the end-to-end travel experience, helping airlines, airports, and business aircraft turn data into value to streamline operations, increase efficiency, reduce costs, and improve passenger experience. We focus on combining the best networks, connectivity, and data/analytics solutions to solve significant challenges for our customers and the world, while enhancing the security and connectivity of systems both on and off the aircraft, ensuring operators and passengers stay connected and informed. Our mission is to connect aviation sustainably, seamlessly, and securely.

We are Collins Aerospace, and we invite you to join us as we REDEFINE AEROSPACE.

We are seeking an experienced Customer Account Manager to join our CAS Airports team, focusing on the Spanish and southern European regions. The successful candidate will generate new business opportunities within their designated accounts and support new business initiatives in the region. This key role will drive business development for European Airports, reporting to the Head of Sales & Account Management Europe Airport Solutions.

The role requires developing and executing strategies for profitable growth by identifying potential opportunities within new and existing clients, building and maintaining key relationships, and researching prospects to create a pipeline of targeted opportunities.

The ideal candidate is a collaborative self-starter who enjoys autonomy and achieving results, capable of identifying and seizing opportunities across long sales cycles. They should possess a technical mindset, be able to sell complex solutions, and negotiate effectively with stakeholders at all levels, including senior aviation executives and internal teams.

Responsibilities include:

1. Serving as the single point of contact for airport and airline commercial queries.
2. Maintaining relationships with airport and airline contacts in collaboration with the Site Manager.
3. Attending customer meetings.
4. Identifying, qualifying, and maximizing new business opportunities for ARINC products and services within designated accounts.
5. Building rapport with key decision-makers and leading business development efforts.
6. Developing and maintaining a qualified sales pipeline in Salesforce.
7. Creating strategic capture plans and understanding client needs.
8. Collaborating with cross-functional teams to meet client needs and drive sales growth.
9. Delivering presentations, product demos, reports, and gathering market and customer feedback.
10. Maintaining accurate records of sales activities and customer interactions.
11. Positioning product offerings to maximize revenue.
12. Responding to proposals and developing presentations for customers.
13. Forecasting sales for the territory.
14. Managing channels to increase product awareness and education.

Basic qualifications include a minimum of 5 years of experience in the aviation industry selling technology solutions and services. Preferred qualifications include familiarity with European aviation markets, a proactive approach to business development, successful sales experience within IT or aviation, and proficiency in Spanish, French, or other European languages. The candidate should be based in Spain (preferably Madrid or Barcelona), capable of traveling 50-70% of the time, and able to operate effectively in an international environment.

What we offer includes a healthy work-life balance, flexible working arrangements, family-friendly policies, competitive salary and benefits, and career progression opportunities.