CRM Specialist

At Rocket Digital, we are looking for a CRM Specialist to join the Data Activation Team.

We seek an experienced professional to work with existing and new customers on implementation, integration, and migration projects. You will discuss HubSpot platform capabilities, integration, and implementation needs prior to the sale, participate in the sales process, and handle strategizing, solution design, and documentation post-sale.

The ideal candidate will have advanced knowledge of HubSpot's technology capabilities, with technical experience in CRM and/or Marketing Automation platforms, including consulting experience. Knowledge of other platforms like Klaviyo and Connectif is a plus.

The role

1. Develop a deep understanding of the client by working as a trusted advisor.
2. Deliver consulting services to identify issues, goals, and strategies, exploring available solutions.
3. Scope, design, build, and maintain solutions aligning with client goals.
4. Audit HubSpot and related technology stacks, providing guidance to maximize platform success.
5. Understand process mapping within HubSpot and relevant applications.
6. Translate business requirements into technical specifications and systems.
7. Leverage technical knowledge of HubSpot to address customer challenges with a solutions-oriented approach.
8. Guide customers through HubSpot setup, onboarding, training, and configuration as a technical implementation specialist.
9. Collaborate with departments and clients to develop tools, processes, and frameworks to enhance product adoption.
10. Train clients on effective utilization of HubSpot tools.
11. Manage integrations and related projects with clients and partners.
12. Test, QA, and ensure accountability for solutions and campaign structures.

Qualifications

• Proficiency in Spanish (required) and English (preferred).
• At least 3 years of HubSpot experience.
• Strong interpersonal and soft skills.
• Experience collaborating with Tech, Marketing, and Sales teams.
• Knowledge of Klaviyo and Connectif is a bonus.

About us

Rocket Digital specializes in consultancy, data management, channel selection, performance measurement, and attribution modeling. We handle high-value projects requiring advanced knowledge, offering cross-channel technology and strategies.

Our team is young, ambitious, and focused on transforming how technology enhances digital advertising globally.

Enjoy a dynamic, international environment with a culture centered on learning and development.

Work hybrid (3 remote days, 2 office days) from MAD or BCN, soon in Italy!

Benefits include 25 vacation days + 2 personal days, birthday holiday, office in city center, Friday afternoons off, summer hours, gym and medical discounts, office snacks, Thursday afterwork, and monthly breakfast.