CRM Specialist

At Rocket Digital, we are looking for a CRM Specialist to join the Data Activation Team.

We seek an experienced professional to assist with existing and new customer projects involving implementation, integration, and migration. The role involves discussing HubSpot platform capabilities, integration and implementation needs prior to sales, as well as strategizing, solution design, and documentation post-sale.

The ideal candidate will have advanced knowledge of HubSpot's technology capabilities, along with technical experience in CRM and/or Marketing Automation platforms' integration, administration, and implementation. Consulting experience is essential. Knowledge of platforms like Klaviyo and Connectif is a plus.

The role

1. Develop a deep understanding of clients by working as a trusted advisor.
2. Deliver consulting services to identify issues, goals, and explore solutions and strategies.
3. Scope, design, build, and maintain solutions aligned with client objectives.
4. Audit HubSpot usage and broader technology stack, providing guidance to maximize platform success.
5. Understand process mapping within HubSpot and related applications.
6. Translate business requirements into technical specifications and systems.
7. Utilize a solutions-oriented approach to address customer challenges within HubSpot products.
8. Guide customers through HubSpot setup, onboarding, training, and configuration as a technical implementation specialist.
9. Collaborate across departments and with clients to develop tools, processes, and frameworks to enhance product adoption.
10. Train customers on effective utilization of HubSpot tools.
11. Advise on integrations and manage related projects with clients and partners.
12. Test, QA solutions, ensure accountability, and structure campaign data points and reporting.

Qualifications

• Proficiency in Spanish (required) and English (preferred).
• Minimum 3 years of HubSpot experience.
• Strong interpersonal and soft skills.
• Experience collaborating with Tech, Marketing, and Sales teams.
• Knowledge of Klaviyo and Connectif is a bonus.

About us

Rocket Digital specializes in consultancy, data management, channel selection, performance measurement, and attribution modeling. We execute high-value projects requiring advanced knowledge, offering cross-channel technology and full-funnel strategies.

Join a young, ambitious team dedicated to transforming how technology enhances digital advertising globally.

Enjoy a dynamic, international environment focused on learning and development.

Work hybrid (3 remote days, 2 in-office in Madrid or Barcelona, soon in Italy!).

Benefits include 25 vacation days + 2 personal days, birthday holiday, office in city center, Friday afternoons off, 7-hour remote workdays in July and August, gym and medical discounts, office snacks, afterwork events, and monthly breakfasts.