Crm Specialist

Emea3 Recruitment; Barcelona; Hybrid; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Flexible working conditions

Life and accident insurance

Health insurance at a competitive rate

Investment in your learning and devlop

Gym membership discounts

Job summary

Boehringer Ingelheim España, S.A. is seeking a Solution Engineer to drive Salesforce CoE initiatives across our Salesforce landscape.

You will gather requirements, design prototypes, and propose scalable solutions leveraging Salesforce capabilities while partnering with IT and business stakeholders. The role emphasizes hands-on engineering, architecture reviews, and adoption support to improve processes and deliver value across the organization.

Qualifications

• Bachelor's degree in Computer Science, Software Engineering, or related field (Master's degree is a plus).
• Proven experience as a Solution Engineer in the Salesforce ecosystem with in-depth understanding of Salesforce technology and low-code/no-code configuration and data integration.
• Experience collaborating with development teams and delivering solutions through Agile/Scrum, Waterfall, and DevOps methodologies.
• Proficient in Flow, Trigger, Apex, Lightning Web Component, and Integration.
• Knowledge across Sales Cloud, Service Cloud, Experience Cloud, Data Cloud, Marketing Cloud, and Agentforce.
• Strong problem-solving, stakeholder communication, and ability to translate business needs into technical designs.

Responsibilities

• Platform Leadership: provide functional and technical guidance and ensure successful project implementations within Salesforce ecosystem.
• Technology & Innovation: assess needs and recommend Salesforce technologies to develop viable solutions with strong UX and efficiency impact.
• Solution Enablement: develop prototypes, proof of concepts, and designs to leverage Salesforce capabilities and drive adoption.
• Delivery & Support: collaborate with CoE to review, deploy, and maintain platform processes and identify improvements.
• Engineering Excellence: promote coding standards and best practices across Salesforce development.

Education

Bachelor's degree in Computer Science/Software Engineering

Tools

Salesforce

Flow

Apex

Lightning Web Component

Integrations

Agile/Scrum

DevOps

Sales Cloud

Service Cloud

Experience Cloud

Data Cloud

Marketing Cloud

Agentforce

Job description

Boehringer Ingelheim operates an extensive Salesforce.com (SFDC) landscape in a global multi-org ecosystem across various integrated solutions such as Veeva CRM, Patient Support programs, Digital Marketing engagements, and custom applications for business operations.

As a Solution Engineer within the Salesforce Centre of Excellence (CoE) team, you will bring your technical skills and knowledge to facilitate requirement gathering, explore possible recommendations within the Salesforce technology and capabilities, deliver potential solutions via prototypes and proof of concepts, and facilitate adoption and usage of the Salesforce platform across Boehringer. It includes being involved in multiple projects and initiatives to digitalize business processes, engaging with key stakeholders across IT and business, and collaborating within the Salesforce CoE to improve processes and deliver value with the Salesforce platform.

Tasks and responsibilities

• Platform Leadership: Partner with IT teams and colleagues to provide functional and technical guidance and ensure successful implementation of projects and initiatives, including supporting the architectural design review of the Salesforce ecosystem.
• Technology & Innovation: Evaluate business needs and requirements, and recommend existing and/or emerging Salesforce technologies and tools to develop potential solutions for new development and/or enhancements, incorporating user experience and customer centric perspective to ensure that solutions are delivered to improve operational and process efficiency.
• Solution Enablement: Develop solutions including prototypes, proof of concepts, and solution designs to leverage the functionalities and capabilities of the Salesforce platform. Build solutions to deliver business needs, drive adoption within the organization, and expand the Salesforce ecosystem.
• Delivery & Support: Collaborate with the Salesforce CoE team to facilitate and perform existing platform processes and activities (review, assess, deploy, and maintain). Identify and provide insights and improvement opportunities to the team.
• Engineering Excellence: Facilitate and co-govern development standards, code quality, and best practices on the Salesforce platform.

Requirements

• Bachelor's degree in Computer Science, Software Engineering, or related field (Master's degree is a plus)
• Proven experience as a Solution Engineer in the Salesforce ecosystem with in-depth understanding of the Salesforce technology and solutions, including effective use of low-code/no-code configuration and data integration implementation
• Experienced in collaborating with development teams and delivering solutions through different development methodologies (Agile/Scrum, Waterfall, DevOps)
• Proficient in Flow, Trigger, Apex, Lightning Web Component, Integration
• Knowledge in Sales Cloud, Service Cloud, Experience Cloud, Data Cloud, Marketing Cloud, and Agentforce
• Solution-oriented to resolve business and operational challenges efficiently with practical, innovative, and scalable solutions
• Curious to learn and explore new technologies to solve business challenges and to exhibit critical and analytical approaches to support stakeholders in identifying possible Salesforce solutions
• Effective written and verbal communication skills, able to articulate clearly with different stakeholders on complex subjects
• Effective presentation and alignment skills with functional and technical architects, developers, and business users

Please note: The job title used in this advertisement may differ from the official contractual title.

Benefits

• Flexible working conditions
• Life and accident insurance
• Health insurance at a competitive price
• Investment in your learning and development
• Gym membership discounts

#IamBoehringerIngelheim because.

JOB ID
37428

Job function
Information technology

Career level
Experienced professionals

Organization
Boehringer Ingelheim España, S.A.

Working time
Full-Time

Job flexibility
Hybrid

Boehringer Ingelheim is an equal opportunity global employer who takes pride in maintaining a diverse and inclusive culture. We embrace diversity of perspectives and strive for an inclusive environment, which benefits our employees, patients, and communities. All qualified applicants will receive consideration for employment without regard to a person's actual or perceived race, including natural hairstyles, hair texture and protective hairstyles; color; creed; religion; national origin; age; ancestry; citizenship status, marital status; gender, gender identity or expression; sexual orientation; mental, physical or intellectual disability, veteran status; pregnancy, childbirth or related medical condition; genetic information (including the refusal to submit to genetic testing) or any other class or characteristic protected by applicable law.