Crm Consultant_Dynamics 365

buscojobs España; Ourense; Presencial; EUR 40.000 - 55.000; Jornada completa

Descripción de la vacante

Une entreprise leader dans le domaine de l'implémentation CRM recherche un Développeur D365 Customer Engagement (CE). Dans ce rôle, vous serez responsable de la conception et de la mise en œuvre de solutions pour nos clients. L'opportunité offre un environnement de travail axé sur le développement personnel, avec accès à des ressources techniques mondiales et un conseiller de carrière dédié.

Servicios

Formation et certifications étendues

Ressources techniques mondiales accessibles

Conseiller de carrière dédié

Collègues engagés dans votre succès

Formación

• Expérience en analyse, conception et développement de solutions Dynamics CRM.
• Capacité à collaborer avec des équipes mondiales sur la mise en œuvre de la technologie CE.
• Compétences en écriture de spécifications techniques et collaboration avec des équipes fonctionnelles.

Responsabilidades

• Concevoir et implémenter des solutions CRM pour les clients.
• Collaboration avec des chefs de projet et autres professionnels CE.
• Mesurer et tester la qualité du projet à l'aide d'indicateurs clés.

Conocimientos

Analyse

Développement d'applications

Compétences en consultation

Prototypage

Test de qualité

Educación

Licence en informatique ou domaine équivalent

Herramientas

Dynamics CRM

Power Platform

Descripción del empleo

At Avanade, we see how the power of Dynamics 365 shapes the future of businesses every day. By combining our unmatched Microsoft knowledge with our creative approach to innovation and strong industry knowledge, we create numerous opportunities for Microsoft, our clients, and for you. Avanade offers various career paths, one of which is sure to lead to your unique version of success.

As a D365 Customer Engagement (CE) Developer , you’ll be a professional applying your expertise to design and implement CRM solutions for our clients across all project phases. You’ll solve problems using CRM solutions while liaising between clients and project teams, including Project Managers, Back-End and Front-End (UX) Architects, and other CE professionals. This role offers the opportunity to work with Microsoft’s #1 partner, with a strong focus on personal development and training in both technology and consulting skills.

Together we do what matters.

• Required Technologies :
• Dynamics CRM Customer Service
• Unified Service Desk

Experience analyzing, designing, developing, implementing, and maintaining Microsoft Dynamics CRM and Power Platform applications. Collaborate with global teams on CE technology implementation and maintenance projects.

Strong consulting skills and client-facing experience with an implementation partner and / or end user. Bachelor’s degree or foreign equivalent in Computer Science, Computer Engineering, Management Information Systems, or relevant work experience. Characteristics for success include :

• Team player and good communicator
• Self-motivated
• Ability to consult and advise clients and stakeholders on technology solutions
• Application development, complex coding, testing, and component design
• Writing technical specifications and collaborating with functional teams
• Prototyping, configuring, and testing business processes
• Designing conceptual architecture and technical solutions
• Using KPIs to measure and test project quality
• Supporting continuous improvement through CRM systems

Benefits of working at Avanade include :

• Opportunity to work with Microsoft’s Global Alliance Partner of the Year (14 years running), with extensive training and certifications
• Access to global technical resources
• Dedicated career advisor for growth
• Engaged coworkers interested in your success

Learn more about our Employee Benefits at Avanade.

J-18808-Ljbffr