Crm Consultant_Dynamics 365

buscojobs España; Cáceres; Presencial; EUR 35.000 - 55.000; Jornada completa

Descripción de la vacante

Avanade is seeking a D365 Customer Engagement Developer to design and implement CRM solutions, leveraging their extensive knowledge of Dynamics 365. This role offers significant opportunities for personal development, training, and collaboration with global teams while working with Microsoft's top partner, focused on delivering exceptional client outcomes.

Servicios

Access to global technical resources

Dedicated career advisor for growth

Engaged coworkers interested in your success

Formación

• Experience in analyzing, designing, developing, implementing, and maintaining Microsoft Dynamics CRM.
• Ability to consult and advise on technology solutions.
• Skills in writing technical specifications and collaborating with functional teams.

Responsabilidades

• Design and implement CRM solutions for clients across all project phases.
• Collaborate with global teams on CE technology implementation.
• Liaise between clients and project teams, ensuring project quality using KPIs.

Conocimientos

Client-facing experience

Application development

Complex coding

Consultative skills

Team collaboration

Educación

Bachelor’s degree in Computer Science

Foreign equivalent in Computer Engineering

Management Information Systems

Herramientas

Dynamics CRM Customer Service

Unified Service Desk

Microsoft Dynamics CRM

Power Platform

Descripción del empleo

At Avanade, we see how the power of Dynamics 365 shapes the future of businesses every day. By combining our unmatched Microsoft knowledge with our creative approach to innovation and strong industry knowledge, we create numerous opportunities for Microsoft, our clients, and for you. Avanade offers various career paths, one of which is sure to lead to your unique version of success.

As a D365 Customer Engagement (CE) Developer , you’ll be a professional applying your expertise to design and implement CRM solutions for our clients across all project phases. You’ll solve problems using CRM solutions while liaising between clients and project teams, including Project Managers, Back-End and Front-End (UX) Architects, and other CE professionals. This role offers the opportunity to work with Microsoft’s #1 partner, with a strong focus on personal development and training in both technology and consulting skills.

Together we do what matters.

• Required Technologies :
• Dynamics CRM Customer Service
• Unified Service Desk

Experience analyzing, designing, developing, implementing, and maintaining Microsoft Dynamics CRM and Power Platform applications. Collaborate with global teams on CE technology implementation and maintenance projects.

Strong consulting skills and client-facing experience with an implementation partner and / or end user. Bachelor’s degree or foreign equivalent in Computer Science, Computer Engineering, Management Information Systems, or relevant work experience. Characteristics for success include :

• Team player and good communicator
• Self-motivated
• Ability to consult and advise clients and stakeholders on technology solutions
• Application development, complex coding, testing, and component design
• Writing technical specifications and collaborating with functional teams
• Prototyping, configuring, and testing business processes
• Designing conceptual architecture and technical solutions
• Using KPIs to measure and test project quality
• Supporting continuous improvement through CRM systems

Benefits of working at Avanade include :

• Opportunity to work with Microsoft’s Global Alliance Partner of the Year (14 years running), with extensive training and certifications
• Access to global technical resources
• Dedicated career advisor for growth
• Engaged coworkers interested in your success

Learn more about our Employee Benefits at Avanade.

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