CRM Consultant (Adobe) - Portuguese Speaker

Publicis Groupe España; Madrid; Presencial; EUR 30.000 - 60.000; Jornada completa

Descripción de la vacante

Una agencia de medios líder busca un profesional apasionado por la intersección de datos y tecnología. En este emocionante rol, gestionarás campañas CRM, coordinarás equipos y analizarás datos para optimizar estrategias. Te ofrecemos un entorno flexible y oportunidades de crecimiento, incluyendo formación gratuita y la posibilidad de trabajar desde cualquier lugar. Si buscas un lugar donde tu creatividad y habilidades analíticas puedan brillar, esta es tu oportunidad. Únete a nosotros y sé parte de un equipo que valora la diversidad y la innovación.

Servicios

Beneficios flexibles

Oportunidades de crecimiento

Capacitación online gratuita

Clases de inglés online

Certificaciones de socios

Trabajo desde cualquier lugar

Paquete atractivo de vacaciones

Equilibrio entre trabajo y vida

Iniciativas de bienestar

Formación

• Experiencia de +3 años en gestión de campañas CRM de principio a fin.
• Capacidad para analizar bases de datos e extraer insights.

Responsabilidades

• Gestión y monitoreo de campañas CRM de manera integral.
• Definición de estrategias CRM y planificación de campañas.

Conocimientos

Gestión de campañas CRM

Análisis de base de datos

Comunicación en inglés (C1)

Proficiencia en portugués

Conocimientos de Excel

Atención al detalle

Conocimientos de B2B

Educación

Grado en Marketing

Grado en ADE

Herramientas

Adobe Campaign Classic

Salesforce

HTML

CSS

Descripción del empleo

Publicis Groupe, the world's second largest communications group, is a solutions platform that is present in more than 100 countries and has more than 98,000 employees. With a unique work philosophy, The Power of One puts clients at the center by promoting the growth of their business through creative agencies (Publicis, Leo Burnett, Publicis Health, Wysiwyg, Nurun and Digitas), media (Zenith, Starcom, Spark and Performics), and areas of transversal knowledge. Publicis Groupe links Creativity, Technology and Data offering a value proposition that effectively connects brand and consumer. Do you want to know more about the agency / brand or area of expertise you will be applying for on this role? Keep reading! Zenith is a leading global media agency and is one of the agency brands within Publicis Groupe. We are dedicated to creating a sustainable advantage for our clients, providing them with a quantifiable return from their communications investment that outstrips their competitors. Our focus on ROI ensures that clients' budgets are invested, not simply spent. We believe the most important consideration for any campaign is a demonstrably effective outcome. We are committed to developing close partnerships with all our clients and to delivering a service that always exceeds expectations. Are you looking to join an agency who blend data and technology to solve complex challenges for our clients? Do you want to understand how behavioural insights can be drawn from data, and how this can impact a programmatic strategy? If your passionate about the marriage of data and digital, and the prospect of building a career in that space then we want to hear from you! You’ll learn from the best and you’ll teach the best, if this sounds like you and you’ve got something to bring, come and join us!

How you’d spend your day :

• Management and monitoring of CRM campaigns end to end.
• Process control and phases of campaign development.
• Departments and teams coordination to achieve campaign delivery and objectives.
• Historical DB analysis and insight extraction.
• Definition of CRM strategies, forecasting and campaign planning.
• Delivery of monthly reports and reporting.
• Support brands in decision making and action development.
• Design and ideation of reports and dashboarding.

What do you need?

• Degree in Marketing, ADE or similar.
• Demonstrable experience of +3 years in a CRM department, managing end-to-end campaigns.

A high level of English (C1) in both spoken and written form, as well as proficiency in Portuguese, is required.

Advanced knowledge of Excel. Excellent organizational skills and high detail orientation. Digital profile, proactive and with high attention to detail. We also value knowledge of tools such as Adobe Campaign Classic / Salesforce. Complementary training HTML & CSS. B2B expertise.

Why join us? Because we offer reasons such as :

• Flexible Benefits : Enjoy more than just work with flexible compensation including meal vouchers, health insurance, transportation, and more.
• Growth Opportunities : You can advance in your career not only through the experience of working with major clients but also by accessing local and global training programs specialized according to your role, covering both technical and soft skills.
• Free Online Training : You can access unlimited courses from LinkedIn Learning and Udemy Catalogs through our artificial intelligence platform "Marcel".
• Online English Classes : Benefit from group weekly classes by native teachers if you have a B1 level of English or above.
• Partner Certifications : You'll have the opportunity to obtain certifications from industry giants such as Meta, Google, or Amazon.
• Work from anywhere : Telecommute up to 6 weeks from over 100 countries with our #WorkYourWorld program.
• Attractive holidays package including your birthday & Advertising Day off plus some additional days off. Rest is also important!
• Work-Life Balance : Enjoy a hybrid model with up to two days working from home and intensive summer hours. Full remote in Easter, Christmas & 3 weeks in Summer. Flexible work start schedule.
• Well-being : We prioritize the well-being of our staff and organize various health initiatives such as daily meditation or yoga among others.

We are certified as a Great Place to Work, your happiness and providing you with an outstanding experience means a lot to us, let's enjoy!

Here at Publicis Groupe, we are committed to building a culturally diverse workforce and therefore strongly encourage applications from underrepresented groups. We are committed to equality of opportunity and welcome applications from all individuals, regardless of their background : we do not discriminate on the basis of race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, marital status, or any individual´s status in any group or class protected by law.

If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with the recruiter who contacts you.

All employees are committed to complying with obligations regarding Information Security and Technologies, obligations related to the use of Artificial Intelligence, obligations stemming from the Quality and Environmental Management System, as well as obligations derived from the Integrity Management System, Corruption Prevention, and the Anti-Bribery and Anti-Corruption Policy. Furthermore, all employees are required to complete mandatory training courses, declarations, and compliance commitments in these areas.