CRM Business Analyst - Commercial & Mkt (Openbank)

JR Spain; Madrid; A distancia; EUR 40.000 - 80.000; Jornada completa

Descripción de la vacante

Join a dynamic digital bank undergoing a technological transformation and expansion. As a CRM Business Analyst, you will manage customer campaigns, collaborate with cross-functional teams, and leverage data to drive business insights. This role offers the chance to work in a flexible, start-up environment supported by a leading banking group. If you are results-oriented, a team player, and passionate about data-driven decision-making, this is the perfect opportunity for you to grow and make an impact in the financial sector.

Servicios

Competitive salary and benefits

Growth opportunities

Participation in international projects

Excellent work environment with social activities

Formación

• Over 2 years of experience in Marketing, Business Development, or CRM.
• High proficiency in English and problem-solving skills using data analysis.

Responsabilidades

• Manage Customer Campaigns Plan and collaborate with various teams.
• Analyze campaign results and suggest optimizations.

Conocimientos

Marketing

Business Development

CRM

Data Analysis

Problem-solving

Communication

Teamwork

Educación

Degree in Engineering, Mathematics, Statistics, or Business Administration

Herramientas

Amazon AWS

Quicksight

Tableau

SQL

Adobe Campaign

Descripción del empleo

Social network you want to login/join with:

Client:

BANCO SANTANDER S.A.

Location:

Madrid, Spain

Job Category:

Other

EU work permit required:

Yes

Job Reference:

466122214828985548832460

Job Views:

6

Posted:

31.03.2025

Expiry Date:

15.05.2025

Job Description:

CRM Business Analyst - Commercial & Mkt (Openbank)

Country: Spain

We are the 100% digital bank of the Santander Group, currently undergoing a technological transformation and international expansion. Since our relaunch in 2017, we have expanded into countries including the Netherlands, Germany, Portugal, and Argentina, with more in the pipeline.

Our culture emphasizes social engagement and diversity. We operate in a flexible, start-up environment, primarily remote, utilizing various communication tools.

Mission and responsibilities:

• Manage Customer Campaigns Plan: prioritize audiences, timing, and channels.
• Collaborate with Business, Data Science, Sales, and Marketing teams to define target audiences and monitor results.
• Communicate results using data visualization tools.
• Analyze campaign results and suggest optimizations.
• Translate data into Business KPIs and insights.
• Verify customer-related process implementations with T&O.
• Identify opportunities to improve processes and campaigns.
• Extract knowledge from data in our AWS Data Lake to inform business decisions.

Qualifications:

• Degree in Engineering, Mathematics, Statistics, Business Administration, or similar.
• Over 2 years of experience in Marketing, Business Development, or CRM.
• Knowledge of Amazon AWS, data visualization tools (Quicksight, Tableau), SQL.
• Problem-solving skills using data analysis.
• Experience with Adobe Campaign or similar tools.
• Understanding of basic statistical concepts.
• Experience handling large data sets and automating reports.
• Preferred: knowledge of banking sector or financial products.
• High proficiency in English.
• Results-oriented, team player, effective communicator, well-organized, and challenge-driven.

What we offer:

• Join a dynamic, expanding international company.
• Work in a start-up environment supported by Santander Group.
• Competitive salary and benefits.
• Growth opportunities within the company and Group.
• Participation in international projects.
• Excellent work environment with social activities (currently virtual).

Interested in growing with us? Join our team! Openbank is an equal opportunity employer, valuing experience and skills regardless of gender, ethnicity, or background.

Languages: Spanish