Credit and Collections Specialist : German, French or Italian

ACCA Careers; Madrid; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

An important multinational group is seeking dedicated Credit and Collections Specialists to enhance their Centre of Excellence in Madrid. The role involves managing collections, resolving disputes, and collaborating with stakeholders to ensure efficient credit management. Ideal candidates will possess language skills in English and either German, French, or Italian, alongside experience in financial shared services. This innovative company offers a permanent contract with flexible working hours and a comprehensive benefits plan, making it an exciting opportunity for motivated individuals looking to make an impact in the finance sector.

Servicios

Flexible working hours

Flexible benefits plan

Formación

• Solid understanding of OTC processes.
• Experience in Cash Collections or Accounts Receivable is a plus.

Responsabilidades

• Manage collections for assigned accounts, ensuring timely payments.
• Collaborate with Sales and Finance teams for aligned credit management.

Conocimientos

Fluent in English

Fluent in German

Fluent in French

Fluent in Italian

Conflict resolution

Proactive attitude

Herramientas

SAP

FSCM (Collections and Disputes)

Descripción del empleo

Important multinational Group is looking to hire 6 Credit and Collections Specialists to join its Centre of Excellence in Madrid.

We need profiles with German, French, or Italian language skills. Fluency in English is mandatory.

Description

The selected candidates will be responsible for the following tasks:

1. Managing collections for assigned accounts, ensuring timely payments as per contract terms.
2. Identifying and resolving disputes impacting payments with internal stakeholders.
3. Defining collection strategies with the CoE Team Leader and prioritizing customer contacts.
4. Monitoring overdue performance and supporting KPI tracking.
5. Attending meetings with stakeholders, proposing corrective actions, and escalating issues when needed.
6. Supporting the integration of new customers and legal entities into the shared service center.
7. Contributing to the standardization of Accounts Receivable (AR) processes and sharing best practices.
8. Performing credit risk analysis and recommending credit limits based on internal policies and external reports.
9. Monitoring and escalating credit exposure as required.
10. Collaborating closely with Sales and Finance teams to ensure aligned credit management.

Profile

The ideal candidate should have:

• A solid understanding of OTC processes.
• Fluency in English plus German, French, or Italian.
• Experience in Cash Collections or Accounts Receivable within a Financial Shared Services environment is a plus.
• SAP & FSCM (Collections and Disputes) experience is desirable.
• Excellent written and verbal communication skills, with strong conflict resolution abilities.
• A proactive, positive attitude and self-motivation.

Job Offer

We offer:

• A permanent contract.
• Flexible working hours.
• Fixed and variable salary, along with a flexible benefits plan.