Creative Technology Trainee - Minor Hotels Eu&Am - Madrid

Minor Hotels Europe and Americas; Madrid; On-site; EUR 8,900 - 12,000; Full time

Benefits offered by this job

Worldwide experience

Career development opportunities

Training programmes

Wellbeing initiatives

Team recognition programmes

Sustainability programme

Staff rates and corporate benefits

Job summary

Minor Hotels Europe & Americas is seeking a trainee to support the creative production infrastructure team within the commercial & marketing organization. You will help design, test and document workflows (AI tools, automation platforms, data feeds) to speed content production.

This is not a creative execution role. You will analyze production data, monitor tool performance, coordinate with cross-functional teams, and help maintain systems like Translation Management and Digital Asset Management

Qualifications

• No prior professional experience required.
• Currently pursuing or recently completed a degree in Business, Marketing, Data/Analytics, Engineering, or a related field
• Fluent in Spanish and English written and spoken
• Comfortable with Excel/spreadsheets; curiosity for no-code/automation tools (Make, n8n, Zapier or similar) and GenAI tools for photo and video is a strong plus

Responsibilities

• Support the build, testing and documentation of automated content workflows (image processing, translations, creative generation).
• Support the daily maintenance of some of our digital systems, such as Translation Management Software and Digital Asset Management (DAM), reviewing content for approval.
• Help monitor the performance and output quality of Creative Hub tools and pipelines, flagging issues or bottlenecks.
• Analyze production data (volumes, turnaround times, error rates) to identify opportunities for further automation or process improvement.
• Assist in preparing dashboards, reports and presentations that track Hub metrics and impact for stakeholders.
• Support the evaluation of new AI and automation tools, running small pilots and summarizing findings.
• Help maintain documentation, templates and process guides so workflows can be handed over to and run by other teams.
• Coordinate with peer teams (Performance Marketing, Creative Content, E-commerce) to understand their production needs and translate them into Hub requirements.
• Support basic data organization and quality checks within the DAM/CMS environment.
• Assist with testing new integrations and troubleshooting technical issues in collaboration with IT and external vendors.
• Contribute ideas for new automations or efficiencies based on independent research into emerging AI/creative tech tools.
• Support the preparation of internal communications explaining Hub capabilities to non-technical stakeholders.
• Take ownership of small, well-defined projects end-to-end under the guidance of the Creative Technology Manager.

Skills

Spanish

English

Excel

No-code automation

GenAI tools familiarity

Education

Pursuing or completed degree in Business/Marketing/Data/Analytics/Engineering

Tools

Make

n8n

Zapier

Job description

This position supports the creative production infrastructure team within the commercial & marketing organization, in building and maintaining the pipelines, templates and automations that other teams use to produce content at scale. This is not a creative execution role: the trainee will help design, test and document workflows (AI tools, automation platforms, data feeds) that make content production faster and more consistent across the organization. He/she will work closely with the Creative Technology Manager to analyze production data, monitor tool performance, and identify new opportunities for automation. Also this position will help to the daily maintenance of some our systems such as Translations Management and Digital Asset Management (DAM).

What will be your mission?

This position supports the creative production infrastructure team within the commercial & marketing organization, in building and maintaining the pipelines, templates and automations that other teams use to produce content at scale. This is not a creative execution role: the trainee will help design, test and document workflows (AI tools, automation platforms, data feeds) that make content production faster and more consistent across the organization. He/she will work closely with the Creative Technology Manager to analyze production data, monitor tool performance, and identify new opportunities for automation. Also this position will help to the daily maintenance of some our systems such as Translations Management and Digital Asset Management (DAM).

What will you do?

• Support the build, testing and documentation of automated content workflows (image processing, translations, creative generation).
• Support the daily maintenance of some of our digital systems, such as Translation Management Software and Digital Asset Management (DAM), reviewing content for approval.
• Help monitor the performance and output quality of Creative Hub tools and pipelines, flagging issues or bottlenecks.
• Analyze production data (volumes, turnaround times, error rates) to identify opportunities for further automation or process improvement.
• Assist in preparing dashboards, reports and presentations that track Hub metrics and impact for stakeholders.
• Support the evaluation of new AI and automation tools, running small pilots and summarizing findings.
• Help maintain documentation, templates and process guides so workflows can be handed over to and run by other teams.
• Coordinate with peer teams (Performance Marketing, Creative Content, E-commerce) to understand their production needs and translate them into Hub requirements.
• Support basic data organization and quality checks within the DAM/CMS environment.
• Assist with testing new integrations and troubleshooting technical issues in collaboration with IT and external vendors.
• Contribute ideas for new automations or efficiencies based on independent research into emerging AI/creative tech tools.
• Support the preparation of internal communications explaining Hub capabilities to non-technical stakeholders.
• Take ownership of small, well-defined projects end-to-end under the guidance of the Creative Technology Manager.

What are we looking for?

Experience

No prior professional experience required. Personal projects, coursework, or side projects involving data, automation, or digital tools are valued.

Qualifications

• Currently pursuing or recently completed a degree in Business, Marketing, Data/Analytics, Engineering, or a related field
• Fluent in Spanish and English written and spoken
• Comfortable with Excel/spreadsheets; curiosity for no-code/automation tools (Make, n8n, Zapier or similar) and GenAI tools for photo and video is a strong plus

Why choose us?

At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:

• Worldwide experience – diversity of 150 different nationalities.
• Career development opportunities full of national and international challenges.
• Wide range of training programmes to enhance your skills.
• Wellbeing initiatives, including flexible working conditions.
• Team member recognition programmes, including Memorable Dates.
• Ability to make a difference through our sustainability programme and volunteering initiatives.
• Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.