Courses and Consultancies Sales Representative
We are looking for a dynamic and results-driven Sales Representative to join our Growth team, focusing on selling DSD’s courses and consultancy services. The ideal candidate will be responsible for identifying and engaging potential customers, nurturing relationships, and closing sales to meet or exceed revenue goals. This role requires a proactive individual with strong communication, negotiation, and customer service skills, along with a passion for the dental and educational industries.
Sales & Business Development
- Identify and pursue new sales opportunities for DSD courses and consultancy services.
- Execute sales strategies to increase course enrollments and consultancy engagements.
- Achieve and exceed individual sales targets and contribute to overall team objectives.
- Develop and maintain strong relationships with potential and existing customers to maximize long-term engagement.
- Proactively follow up on leads and inquiries generated from marketing campaigns, social media, and industry events.
- Conduct sales calls, product demonstrations, and presentations to potential clients.
Customer Relationship Management
- Act as the main point of contact for prospects and customers throughout the sales process.
- Provide consultative sales guidance, ensuring customers select the right courses and consultancy services for their needs.
- Maintain accurate and up-to-date customer records using CRM tools (e.g., HubSpot, Asana, Notion).
- Ensure excellent customer experience by responding to inquiries in a timely and professional manner.
- Gather customer feedback and relay insights to improve course offerings and service delivery.
Sales Strategy & Performance Tracking
- Collaborate with the Sales Manager and marketing team to optimize sales campaigns.
- Monitor key sales metrics, including conversion rates, revenue targets, and customer acquisition costs.
- Participate in sales meetings, providing updates on pipeline development, progress toward goals, and challenges.
- Assist in market research and competitor analysis to identify trends and opportunities for growth.
- Work closely with the Marketing and Customer Support teams to ensure a seamless customer journey.
- Support initiatives to improve sales processes and customer engagement strategies.
- Contribute to team discussions and brainstorming sessions to enhance overall sales performance.
Required Qualifications
- Fluency in English (written and spoken). Spanish and / or German is a plus.
- Bachelor's degree in Business, Sales, Marketing, or a related field.
- Minimum of 2 years of sales experience, preferably in education, consultancy, or the dental industry.
- Strong track record of meeting or exceeding sales targets.
- Excellent negotiation, communication, and relationship-building skills.
- Experience working with CRM systems and sales analytics tools (e.g., HubSpot, Asana, Notion).
- Ability to work independently and as part of a team in a fast-paced environment.
- Availability to travel occasionally and attend industry events or weekend courses.
Preferred Qualifications
- Experience in selling educational courses, training programs, or consultancy services.
- Knowledge of the dental industry and digital dentistry trends.
- Familiarity with sales methodologies such as SPIN Selling, Challenger Sales, or Solution Selling.
Sales Performance Metrics (KPIs)
- Revenue achievement vs. target (Company Goals).
- Conversion rates from leads to closed deals.
- Sales cycle efficiency (time from lead to sale).
- Customer retention and satisfaction scores.
- Engagement with CRM and sales reporting tools.
- Sales commission based on performance.
Professional development and training opportunities.
Flexible pay and paid time off.
Possibility of working remotely during specific periods of the year.
Commitment to Equality
At Digital Smile Design, we are firmly committed to equal opportunity in the workplace. We foster an inclusive environment where all individuals are valued and respected. We believe that diversity enriches our team and strengthens our ability to innovate and deliver exceptional solutions. Therefore, we encourage all qualified candidates to apply, and we guarantee a selection process free from any form of discrimination.