Corporate Onboarding Support Specialist

Revolut Ltd; Barcelona, Madrid; Híbrido; EUR 20.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible work location

Remote/Office/Abroad work

Revolut Metal subscription

Year-round team events

Descripción de la vacante

Revolut Ltd is seeking a Corporate Onboarding Support Specialist to streamline onboarding for corporate customers. You will partner with Compliance and internal teams to ensure an excellent customer experience when starting with Revolut Business.

Join a dynamic team driving growth and process improvements across Krakow, Barcelona, Madrid and remote roles in Poland and Spain.

Formación

• 1+ years in a corporate environment.
• Ability to follow workflows accurately.
• Fluent English with outstanding communication skills.
• Proactive, customer-centric attitude.
• Demonstrated emotional resilience and tenacity.
• Excellent business acumen.

Responsabilidades

• Act as knowledge centre and consultant for the Sales team to contribute to their success.
• Activating new businesses faster by liaising directly with the Sales team and internal stakeholders.
• Working with the Operations team to drive continuous improvement of our processes and Sales team targets.

Conocimientos

English fluency

Customer focus

Problem solving

Communication skills

Corporate environment experience

Proactive attitude

Resilience

Business acumen

Descripción del empleo

Corporate Onboarding Support Specialist

Office: Barcelona - Krakow - Madrid Remote: Poland - Spain

About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 80+ million customers get more from their money every day.

As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the role

Our Sales team powers customer growth around the world. From prospecting to acquisition and activation, they own their market segments, solve complex problems, and help more customers discover the value of Revolut with a sharp, solution-oriented approach.

We're looking for a Sales Onboarding Specialist to streamline and speed up the onboarding process for corporate customers. You’ll partner with Compliance team members and use your problem-solving skills to ensure an excellent customer experience when getting started with Revolut Business.

Up to shape what's next in finance? Let’s get in touch.

What you'll be doing

• Acting as a knowledge centre and consultant for the Sales team to contribute to their success
• Activating new businesses faster by liaising directly with the Sales team and internal stakeholders
• Working with the Operations team to drive continuous improvement of our processes and Sales team targets

What you'll need

• 1+ years of experience in a corporate environment
• Proficiency in following workflows accurately
• Fluency in English with outstanding communication skills
• A proactive, customer-centric attitude
• Demonstrated emotional resilience and tenacity
• Excellent business acumen

Nice to have

• Familiarity with financial crime procedures, such as Know Your Business (KYB), Know Your Customer (KYC), Anti-Money Laundering/Counter-Terrorist Financing (AML/CTF), and screening protocols
• Experience in business customer support (B2B)
• A background in banking or financial services
• Fluency in other languages

Compensation range

• Krakow: PLN7,800 - PLN11,000 gross monthly*
• Poland: PLN7,800 - PLN11,000 gross monthly*
• Other locations: Compensation will be discussed during the interview process

*Final compensation will be determined based on the candidate's qualifications, skills, and previous experience

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We’re not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.

Get what you need to succeed

• Financial benefits that show we value your work
• Flexibility to work from home, the office, or abroad
• A Revolut Metal subscription loaded with perks
• Exciting events year-round so you can get to know your team