Copy of German Customer Support Advisor – Hotel Chain | Malaga, Spain

Work International; Málaga; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

Join a renowned hotel chain as a Dutch Customer Support Advisor in sunny Málaga! Take on an exciting role where you will help guests from around the world ensure an enjoyable stay. If you're passionate about customer service and teamwork, apply now!

Servicios

Fixed monthly salary + bonus

Onsite Training from 9 AM to 6 PM

Flexible working hours

Indefinite term contract with a 2-month probation period

Formación

• Native or bilingual Dutch speaker.
• Advanced English (minimum C1).

Responsabilidades

• Handle incoming customer calls in Dutch, assisting with bookings and inquiries.
• Provide clear and professional communication to resolve customer issues.
• Ensure customer satisfaction by delivering excellent service.

Conocimientos

Customer Service

Communication

Descripción del empleo

Are you a Dutch speaker with a passion for customer service and a love for travel? If you're looking for an exciting opportunity to work with an amazing hotel chain in sunny Málaga, we want you on our team! As a Dutch Customer Support Advisor, you'll help guests from around the world with their inquiries and ensure they have the best stay possible.

About the Role:

We are looking for a Dutch-speaking Customer Support Advisor to join a renowned hotel chain in Málaga. You’ll be the first point of contact for German-speaking customers, handling inquiries and ensuring a seamless experience for hotel guests. You’ll work directly with customers over the phone to answer questions, resolve issues, and provide information about hotel services.

What You’ll Do:

• Handle incoming customer calls in Dutch, assisting with bookings, inquiries, and support.
• Provide clear and professional communication to resolve customer issues.
• Ensure customer satisfaction by delivering excellent service.
• Handle a variety of customer queries, from booking confirmations to special requests.

What We’re Looking For:

• Dutch: Native or bilingual level
• English: Advanced (minimum C1)
• Ability to work 39 hours/week with alternating weekends
• A valid NIE, NAF, and a Spanish bank account
  

What You’ll Get:

• Fixed monthly salary + bonus
• Onsite Training: From 9 AM to 6 PM
• Location: Malaga
• Contract: Indefinite term, with a 2-month probation period
• Work Schedule: Flexible hours with alternating weekends

If you’re looking to work in a dynamic customer service role for a top hotel brand in Spain, this is the opportunity for you! Apply now and join our team in Málaga!