COO - , Cataluña, Spain

ID Finance; Cataluña; Presencial; EUR 30.000 - 60.000; Jornada completa

Descripción de la vacante

Una empresa de consultoría innovadora busca un Especialista en Gestión de Activos Digitales para colaborar con una de las principales compañías farmacéuticas del mundo. En esta emocionante posición, serás responsable de gestionar la entrega de servicios relacionados con un sistema de gestión de activos digitales. Tu papel incluirá curar y gestionar colecciones de activos, realizar controles de calidad y proporcionar soporte a los usuarios. La empresa ofrece un contrato permanente, horarios flexibles y oportunidades de capacitación, fomentando un ambiente colaborativo y de crecimiento personal. Si buscas un trabajo que combine tecnología y un enfoque en el bienestar del equipo, esta es tu oportunidad.

Servicios

Contrato permanente

Horario flexible

Capacitaciones y certificaciones

Trabajo desde casa

Retribución flexible

Seguro de salud

Formación

• Experiencia con sistemas de gestión de activos digitales, preferiblemente Aprimo.
• Licenciatura en biblioteconomía, ciencias de la información o campos relacionados.

Responsabilidades

• Gestionar la colección de activos y proporcionar informes regulares sobre su uso.
• Realizar controles de calidad en los activos digitales para asegurar el cumplimiento.

Conocimientos

Habilidades de comunicación

Organización

Gestión del tiempo

Orientación al cliente

Resolución de problemas

Educación

Licenciatura en biblioteconomía

Licenciatura en ciencias de la información

Máster en biblioteconomía

Herramientas

Aprimo

ServiceNow

Microsoft Office

Descripción del empleo

Descripción del trabajo

Omega CRM Consulting is looking for a Digital Asset Management (DAM) Specialist that would like to collaborate with one of the top 15 global pharmaceutical companies.

We are looking for a Digital Asset Management (DAM) Specialist to manage the delivery of services related to a DAM system. As a DAM Librarian, you will support DAM users in uploading assets, searching and retrieving existing assets, and delivering reports on DAM usage.

Responsibilities

• Curate and manage asset collection
• Provide regular reports and evaluations of the asset collection and DAM usage completion as per defined service metrics and SLAs
• Support ongoing development and improvement of the DAM
• Perform quality checks on digital assets to ensure compliance with standards
• Respond to user inquiries and provide timely support via multiple channels
• Document new requests and requirements thoroughly
• Monitor and manage tickets in the support system
• Attend scheduled support calls
• Maintain and update documentation related to daily tasks
• Prepare regular reports to track tasks
• Attend monthly Champion calls

Qualifications

• Bachelor’s degree in library science, business, information science, computer science or sociology; Master’s preferred
• Experience with digital asset management systems, preferably Aprimo
• Experience with ServiceNow or similar ticket management systems preferred
• Strong communication skills, both written and verbal
• Excellent organizational and time management abilities
• Detail-oriented with strong problem-solving skills
• Experience with Microsoft Office suite, particularly Teams, OneNote, and Excel
• Customer service orientation with a proactive approach

What do We offer

• Permanent contract.
• Flexible Schedule. We make it easy. Balance your professional and personal life.
• Trainings & Certifications. Improve your skills and get the official certificate from our main partners.
• Home Office.
• Flexible retribution (public transport ticket, Ticket restaurant, …).
• Health insurance.
• OMEGA in action. Our commitment to a better society is not just an intention.

About us

Our mission is to accelerate the business experience (BX) of its customers. In concrete terms, our 360 solutions allow business transformation and acceleration by means of technology and data applied to Customer #OmnichannelExperiences in fields such as #CustomerServices, #eCommerce, #Analytics or #Marketing. We target companies from different fields such as: #Retail, #LifeandSciences, #Manufacturing but also #Education, #NonProfit, #NGO etc. We are one of the top 3 partners of #Salesforce in Europe. Our team is composed of more than 580 people of 24 nationalities based in Spain and France, who have wide knowledge and experience that understands business processes and technology while enjoying what they do. Key to our success is the knowledge of our people. We are an innovation and Outstanding Knowledge award-winning Salesforce Consulting Partner. Our priority is the well-being of the team. We foster a collaborative culture, involved and supported by our company values: #Talent, #flexibility, #commitment and #innovation. We bring them to everything we do. #TogetherWeGrow