COO

Heetch; Barcelona; Presencial; EUR 110.000 - 125.000; Jornada completa

Descripción de la vacante

A growing mobility company is seeking a COO to oversee General Managers in five countries. The role requires strategic leadership and proven ability to mentor high-performing teams. Ideal candidates will have extensive experience in marketplace dynamics and a strong analytical mindset. This position promotes a culture of transparency, empowerment, and collaboration.

Formación

• 10+ years of experience in leading a country or business unit.
• 3+ years of marketplace experience.
• Ability to translate complex data insights into business actions.

Responsabilidades

• Mentor and develop General Managers.
• Define and drive strategy for various countries.
• Ensure best practices in execution and management.

Conocimientos

Leadership

Business analytical skills

Mentoring

Data-driven decision making

Fluent in French and English

Descripción del empleo

About the Role

We are seeking a COO to lead all our Heetch GMs (country managers) in our 5 main countries (France, Belgium, Algeria, Angola, Mali). This role blends a very strategic mindset, a deep understanding of the marketplace dynamics and the ability to lead GMs and teams.

You will oversee our 5 General Managers and help them reach their objectives. You will hire, manage, set up the objectives, interact with all the global teams (business analysis, etc.), to define the right strategy to keep growing in these markets.

Heetch is not as big as Uber or Bolt but is one of the big players in all of its markets. The company was launched +12 years ago, is profitable and the COO is the person in charge of it.

What You’ll Do

• Mentor, coach, and develop General Managers to reach their full potential
• Create growth opportunities within the team, ensuring they take on new challenges and expand their expertise
• Foster a culture of analytical excellence, curiosity, and ownership among all markets
• Strategy & Execution
• Define and drive the countries’ roadmaps, aligning with business analysis, local teams and global teams expectations (growth, product, data, etc.)
• Ensure best practices in execution, management and hiring in all countries
• Advocate for a data-driven culture, helping teams translate insights into action

Challenges You’ll Face

• Building and maintaining alignment across diverse stakeholders
• Digging business analysis topics to adapt the strategic priorities
• Inspiring teams and people from different countries and backgrounds
• Making several teams execute perfectly to perform in a very competitive landscape

About You

• 10+ years of experience in leading a country or business unit, with 3+ years of marketplace experience
• Proven ability to recruit, develop and mentor high-performing teams
• Deep business analytical skills and mindset
• Ability to translate complex data insights into business actions
• Hands-on experience with excellent execution skills
• Natural leader
• Speaking French and English (Spanish, Portuguese or Arabic is a plus)

What We Value

• Transparency: Foster open communication and a culture of honesty.
• Empowerment: Enable teams to innovate and experiment freely.
• Learning-Oriented: Turn challenges into opportunities for growth.
• Collaboration: Build strong relationships with cross-functional teams.

Ride with Pride at Heetch

We’re all about building a diverse, inclusive team where everyone feels safe, seen and celebrated. Different backgrounds, perspectives, and vibes? Bring it on. That’s how we grow.

And hey — studies show some people (especially women and early-career folks) hold back from applying unless they tick every single box. Don’t do that. If this role sparks something in you, but you’re not sure you match everything — apply anyway. We care about potential, mindset, and energy just as much as experience.

Everyone’s welcome on the Ride