Contrato de prácticas: Community Manager H/F/X

Client:

Skeepers

Location:

Madrid, Spain

Job Category:

Other

EU work permit required:

Yes

Job Description:

At Skeepers, our vision is to connect the world’s brands and consumers through authentic consumer voices. These voices, when amplified strategically, help brands build trust, drive engagement, and deliver measurable impact.

Our AI-powered UGC suite seamlessly collects, manages, and activates UGC ensuring that every review, post, and interaction delivers value. And we do this while adhering to the highest standards of compliance and authenticity.

With over 8,000 customers globally, we manage more than 40 million pieces of UGC annually, making us a trusted partner for scaling authentic consumer voices at every touchpoint.

Join a team of over 400 employees, where international ambition enriches our company culture. You will be part of a rapidly growing scale-up, offering the opportunity to take on diverse responsibilities and build your career growth prospects. Each team member contributes to Skeepers' growth so that we can all grow together.

We trust our employees—get involved in our projects and help drive Skeepers' innovation.

Context and Team:

As part of our growth, we are looking for a dynamic, energetic and passionate Community Manager to join our Marketing team for the Spanish and Italian Market based in Madrid. You will be a key player in our Community division, developing and engaging with our current and new content creators. You will grow and animate our database according to the specific needs that our brands will have.

Your Missions:

• Build relationships and communicate with our Community on a daily basis, including within the Skeepers app and on social media platforms.
• Manage Skeepers local social media channels in accordance with editorial guidelines and content strategy.
• Create diversified campaigns to increase awareness of Skeepers among creators, drive sign-ups for brand campaigns, and build loyalty among our community through social media platforms (IG & TT), CRM tools (Newsletter, app-push), and VIP creators 1:1 management.
• Create content to educate our community and enhance their user experience, ensuring their content quality aligns with brands' expectations.
• Organize events (virtual or physical) to help develop, educate and engage the community and foster brand x influencer collaborations.
• Review brand campaign performance on a weekly basis to implement marketing initiatives to help promote the campaigns and meet local Campaign Manager & Customer Success Manager to share the results.
• Monitor and consolidate monthly reports on marketing campaigns and launched projects, with tracking of KPIs.
• Stay on top of Skeepers platform improvements, evolution of Influencer marketing regulations in the local market, benchmark on competitors' activities and trends on social media.

Requirements:

• Master 1 or 2 student in a business or communication school, looking to develop expertise in influence marketing, social media and community management.
• Strong writing and communication skills, with the ability to craft engaging content and execute events with clients.
• Experience with CRM emailing and social media campaign execution.
• Analytical mindset: ability to track, measure, and optimize performance based on data.
• Fluent in Spanish (native level), with strong proficiency in English and speaking Italian.
• Proactive and curious, eager to learn in a fast-paced SaaS environment.

Our Recruitment Process:

1. A first interview with Clémentine, Talent Acquisition Specialist, to discuss your application and motivations.
2. A virtual interview with the Head of Community, to talk about your background and experiences.
3. A practical case to be completed and presented in a team interview to test practical skills and job suitability.

Benefits:

• Meals: Swile card, €9.05 per day, 50% covered by Skeepers.
• Mobility: Opportunities for internal mobility thanks to the group's national and international structure. Let your creativity and ambition flourish.
• Transport: 50% coverage of public transport subscription.
• Training: Work with a passionate and highly skilled team and participate in training programs, allowing you to quickly develop your skills.
• Office Life: Regular fun events such as happy hours and breakfasts, pétanque tournaments, and catamaran outings.
• Environmental and Social Commitment: Our CSR team is responsible for Skeepers' engagement. We host events dedicated to climate, inclusion, and diversity, along with certifications.

Please note that if you are NOT a passport holder of the country for the vacancy, you might need a work permit.

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