Content Moderator (Italian Speaker)

Snaphunt; Barcelona; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A leading company is seeking a detail-oriented Content Moderator to ensure a safe user experience on a popular social media platform. This role involves reviewing flagged content, understanding client policies, and analyzing trends. Ideal candidates are fluent in Italian and English, with a strong attention to detail and cultural awareness. Join a dynamic team and contribute to a safer online community.

Servicios

Development opportunities

Office with sea views

Free fitness membership

Performance bonuses

Wellness program

Free group activities

Formación

• Experience in content moderation or customer service is a plus.
• Ability to handle highly sensitive content.

Responsabilidades

• Review and filter content on a social media platform.
• Analyze and identify non-compliant content.
• Review reported content within agreed turnaround times.

Conocimientos

Attention to Detail

Communication

Cultural Awareness

Educación

Fluent in English (B2)

Native Italian

Descripción del empleo

• Development opportunities within the company
• Office located with sea views
• Bi-weekly, monthly, or quarterly contests with prizes
• Free group activities such as running, beach volleyball, roller skating, and more
• Wellness and resilience program for mental and physical health (stress, conflict, effective communication, etc.)
• Free fitness membership
• Performance bonuses

The Job

As a content moderator, you will be responsible for reviewing and filtering the content of a popular social media platform to ensure a safe experience for its users. This includes reviewing user flagging reports regarding content on the platform. The role is highly detail-oriented, requiring concentration and maturity.

Your daily tasks will include:

• Understanding and staying up-to-date with the client’s policies and guidelines
• Analyzing and identifying content that does not comply with requirements and flagging it for action promptly
• Reviewing reported content within agreed turnaround times and quality standards
• Recognizing trends and patterns, and escalating issues outside established policies
• Using market-specific knowledge and insights to improve support for the user community
• Reviewing sensitive content, which may involve graphic or disturbing subjects

The Profile

• You speak Italian at a native level and are fluent in English (B2)
• Experience in content moderation, customer service, or contact centers is a plus but not required
• Affinity with social media platforms
• Good computer skills and ability to handle highly sensitive content (e.g., graphic images)
• Awareness of current cultural, political, and social events
• You are professional and thorough

The Employer

Our client is a multilingual recruitment company based in Copenhagen, Denmark, and Sliema, Malta. They specialize in recruiting Scandinavians, Dutch, Germans, and Finns for various positions across Europe. Their mission is to help people secure great jobs abroad and to ensure a safe transition to a new country.