Contact Centre Agent

Centauro Rent a Car - Alquiler de coches; Benidorm; Presencial; EUR 18.000 - 25.000; Jornada completa

Descripción de la vacante

An established industry player in the car rental sector is seeking dynamic individuals for their Contact Centre in Benidorm. With over 50 years of experience, this company values customer service and commercial orientation. As part of a vibrant team, you'll engage with national and international clients, providing customized attention and managing bookings. If you are passionate about customer service and thrive in a dynamic environment, this is the perfect opportunity to join a forward-thinking company that values its employees and offers a supportive work atmosphere.

Formación

• Advanced English and Spanish required; other languages valued.
• Experience in customer service is essential.

Responsabilidades

• Provide customized attention and booking management for customers.
• Advise on rent-a-car products and services.

Conocimientos

Customer Service

Sales Skills

English (Advanced)

Spanish (Advanced)

Microsoft Office

Social Networks

Educación

University Studies in Customer Service

Secondary School Degree in Tourism

Descripción del empleo

Centauro Rent a Car is market leader, in continuous expansion and looking for people like you!

We are a company dedicated to the car rental sector with over 50 years' experience in the business. Our head office is located in Alicante (Spain) and we have offices in the most popular tourist destinations in Southern Europe and Mediterranean coast: Spain, Balearic Islands, Portugal, Madeira, Italy, Sardinia, Sicily, mainland Greece and the Greek islands.

We are looking for proactive, dynamic and energetic people, with customer and commercial orientation for our Contact Centre in Benidorm.

The main responsibilities are:

• Customized attention, information and booking management for national and international customers.
• Advice and sale skills regarding rent-a-car products.

Minimum requirements:

• Advanced Level of English and Spanish (second language will be valued Portuguese, Italian, Greek, German, Russian and French). A level test will be required.
• Driving licence and own car (not compulsory but advisable).
• Work experience in customer service.
• University studies or Secondary School degrees in Customer Service or Tourism will be valued.
• High-medium level knowledge of Microsoft office and social networks.

Are you looking for a new challenge? Do you have a passion for customer service, a commercial profile and do you love working with people?

If you think your profile is suitable and you would like to be part of Centauro team, sign up for this offer!