Contact Centre Agent

Centauro Rent a Car - Alquiler de coches; Alicante; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading car rental company in Alicante seeks proactive individuals for their Contact Centre in Benidorm. The role involves providing personalized customer service and managing reservations for clients. Candidates should have strong language skills, customer service experience, and a passion for sales. The company offers a full-time position with a fixed salary plus incentives, ongoing training, and opportunities for professional growth.

Servicios

Ongoing training

Professional growth opportunities

Fixed salary plus variable salary based on incentives

Formación

• Advanced level of English and Spanish required; other languages a plus.
• Experience in customer service is necessary.
• Basic knowledge of Microsoft Office and social media.

Responsabilidades

• Provide personalized customer service and manage reservations for clients.
• Advise and sell car rentals.

Conocimientos

Customer orientation

Sales skills

Kindness

Patience

Empathy

Flexibility

Educación

Advanced level of English and Spanish

Herramientas

Microsoft Office

Descripción del empleo

Centauro Rent a Car is market leader, in continuous expansion and looking for people like you!

We are a company dedicated to the car rental sector with over 50 years' experience in the business. Our head office is located in Alicante (Spain) and we have offices in the most popular tourist destinations in Southern Europe and Mediterranean coast : Spain, Balearic Islands, Portugal, Madeira, Italy, Sardinia, Sicily, mainland Greece and the Greek islands.

We are looking for proactive, dynamic and energetic people, with customer and commercial orientation for our Contact Centre in Benidorm.

The main responsibilities are :

• Personalized customer service, information, and reservation management for national and international clients.
• Advice and sales skills in car rentals.

Minimum requirements :

• Advanced level of English and Spanish (a second language will be a plus : Portuguese, Italian, Greek, German, Russian, or French). A placement test is required.
• Experience in customer service. Kindness, patience, empathy, and flexibility are necessary skills for the position.
• Basic knowledge of Microsoft Office and social media.

What do we offer?

• Full-time.
• Fixed salary plus variable salary based on incentives and commissions.
• Ongoing training.
• Professional growth opportunities. You set the ceiling.

Are you looking for a new challenge? Are you passionate about customer service, do you have sales experience, and do you love working with people?

If you think your profile is the right fit and you want to be part of the Centauro team, apply for this position!