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Contable-Fiscal Senior

buscojobs España

Barcelona

Presencial

EUR 35.000 - 55.000

Jornada completa

Hace 29 días

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Descripción de la vacante

A leading company in Barcelona is seeking a Quality Manager to ensure customer satisfaction and drive quality improvement initiatives. The role involves managing quality systems, leading audits, and optimizing manufacturing processes. Candidates should have a degree in Engineering and strong problem-solving skills, with fluency in English and Spanish preferred.

Servicios

Flexible schedule
Remote work options
Access to health and wellness platforms
Professional development opportunities
Stock ownership programs
Life insurance

Formación

  • Fluent in English and Spanish; French or Catalan is a plus.
  • Support and lead root cause analysis.
  • Proven leadership and personal development skills.

Responsabilidades

  • Manage the entity's Quality Management System.
  • Handle customer complaints and oversee manufacturing quality.
  • Lead continuous improvement initiatives on production lines.

Conocimientos

Leadership
Problem-solving
Interpersonal skills

Educación

Degree in Engineering or related field

Descripción del empleo

Customer Satisfaction & Quality represent the voice of the customer and drive customer centricity within the organization.

Ensure and guarantee the fulfillment of customer needs concerning quality & satisfaction issues.

  • Optimize manufacturing processes and develop a unified, strong supplier management system.
  • Integrate supply chain actors and leverage opportunities created by upstream and downstream linkages to create value and enhance customer satisfaction.
  • Guarantee adherence to Schneider's quality policy and respect customer requirements in terms of technical quality & service level.
  • Manage the entity's Quality Management System.
  • Handle customer complaints: alert, support, and escalate issues related to product/service satisfaction that are not met.
  • Oversee manufacturing quality: activities within industrial entities and flows between them.
  • Ensure manufacturing/assembling process robustness through tools like Process Control Charts, FMEA, Poka Yoke, etc.
  • Manage industrial problems using methodologies such as warm loop and 8D cold loop, within CS&Q processes.
  • Manage Supplier Quality: Ensure quality levels for procurement using standardized processes, tools, and requirements (e.g., Schneider Electric Supplier Quality Management - SSQM).

What will you do?

Take necessary actions to ensure products or services meet customer requirements and drive continuous quality improvement.

  • Establish and implement process control plans, including capability studies and Gage R&R studies.
  • Lead process audits and FMEAs.
  • Create and maintain quality documentation, ensure related training and application.
  • Monitor production processes for conformance to control plans and internal requirements.
  • Manage derogations via the ederogation platform.
  • Lead continuous improvement initiatives on production lines.
  • Lead containment actions, root cause analysis, and problem solving using methodologies like 5 Whys, 8D/PRB, DMAIC, Lean Six Sigma.
  • Consolidate indicators such as FFR, MDR, NQC and drive improvement actions.
  • Participate in Short Interval Management (SIM) of production lines.
  • Contribute to quality considerations for new processes (PMP and PEP) and support process/control capability implementation.
  • Develop and implement SPC activities and adopt new techniques as they become available.
  • Perform capability studies for new jobs and other situations as needed.
  • Participate in and conduct Layered Process Audits (LPA) as per plan.

What will you get?

We adapt to you:

Flexible schedule, remote work options, additional vacation days, floating holidays, unpaid sabbaticals, and family leave policies to support your personal needs.

We take care of you:

Access to health and wellness platforms, gym and sports center networks, medical services at the workplace, professional development through Open Talent Market, stock ownership programs, recognition programs, life insurance, flexible remuneration options, exclusive discounts, and volunteer opportunities.

What qualifications will make you successful for this role?

  • Degree in Engineering or related field.
  • Fluent in English and Spanish; French or Catalan is a plus.
  • Support and lead root cause analysis, disciplined problem-solving, and decision-making processes.
  • Proven leadership, interpersonal, and personal development skills.

Let us learn about you! Apply today.

You must submit an online application to be considered. This position will be posted until filled.

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