Consultor Senior Service Cloud Salesforce

buscojobs España; Badajoz; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading company in customer experience services is seeking a Salesforce Service Cloud Voice Developer to enhance customer service operations. The role involves developing and customizing features, collaborating with teams, and providing technical support. Ideal candidates should have proven experience in Salesforce development, particularly with Service Cloud Voice.

Formación

• Proven experience as a Salesforce Developer, specifically with Service Cloud Voice.
• Strong understanding of Salesforce platform and APIs.
• Ability to work independently and in a team environment.

Responsabilidades

• Develop and customize Salesforce Service Cloud Voice features.
• Collaborate with cross-functional teams to integrate voice solutions.
• Maintain and optimize existing voice cloud applications.

Conocimientos

Problem-solving

Attention to detail

Descripción del empleo

Salesforce Service Cloud Voice Developer

Location: Badajoz, Extremadura

Company: Omega CRM, A Merkle Company

Omega CRM is a Merkle & Dentsu company, a leader in the development of Customer Experience services, with over 20 years of experience in the application of technology to marketing, providing unique customer solutions.

Job Description

We are seeking a Salesforce Service Cloud Voice Developer to join our team. The ideal candidate will be responsible for developing and implementing solutions within Salesforce Service Cloud Voice to enhance customer service operations.

Responsibilities

1. Develop and customize Salesforce Service Cloud Voice features.
2. Collaborate with cross-functional teams to integrate voice solutions.
3. Maintain and optimize existing voice cloud applications.
4. Ensure the technical feasibility of UI/UX designs.
5. Provide technical support and training to end-users.

Minimum Requirements

• Proven experience as a Salesforce Developer, specifically with Service Cloud Voice.
• Strong understanding of Salesforce platform and APIs.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and in a team environment.

Application deadline: 17.05.2025