Consultant – Cybersecurity (f / m / d) München, Bavaria, Germany Consulting

ElNacional.cat; Santander; Presencial; EUR 35.000 - 55.000; Jornada completa

Descripción de la vacante

A leading company is seeking a pre-sales press specialist to enhance customer relations in the Printing industry. This role requires deep technical knowledge in digital and traditional printing and a commitment to providing exceptional customer service and support. The specialist will take ownership of various processes to ensure optimal results and drive business growth.

Formación

• At least 5 years' experience in the Printing industry.
• Proven hands-on experience in digital and/or traditional printing.
• Strong knowledge of finishing solutions and media.

Responsabilidades

• Perform face-to-face and virtual product presentations to customers.
• Operate printing equipment and ensure a pleasant customer experience.
• Contribute to EMEA sales objectives through customer experience improvements.

Conocimientos

Communication

Problem-solving

Customer-focused

Educación

University degree in Graphics

Herramientas

Digital printing equipment

Finishing equipment

Descripción del empleo

The HP Graphics Experience Center in Barcelona is a vital player in HP's sales strategy and connects experts with customers to understand their needs and present the latest end-to-end Graphic Arts solutions. In your role as a pre-sales press specialist, you will be sharing expertise and practical knowledge of HP's Graphics Solutions Business technology and product portfolio to PSPs, brands, marketing agencies, and converters to highlight the power and added value of HP's digital printing solutions.

You'll be the technical focal and reference point for any questions related to media, printing, Primers, HP Indigo technology, and finishing towards customers as well as inside the HP organization. Your understanding of the printing market will help to develop new applications and drive the transformation from conventional to digital printing. If you're passionate about the print market, you will play an essential role in the success of our business by developing strategies for optimal results.

Roles and Responsibilities

• Thorough understanding of printing principles, theories, and concepts.
• Perform face-to-face and / or virtual product presentations to customers.
• Total customer experience deployment : ensure that all customers have a pleasant experience visiting and working with the Experience Center employees.
• Take end-to-end ownership of Sample Request (preparation, printing, finishing, shipping, reporting).
• Operate printing equipment.
• Finish jobs with the adequate finishing equipment.
• Report each activity related to customers.
• Be a digital print reference and show finishing and media expertise.
• Work under own initiative and take ownership of issues, ensuring best-in-class support to partners and customers.
• Contribute to process improvement and deploy new set processes for performance improvements.
• Apply developed subject matter knowledge to solve complex business issues and recommend appropriate alternative solutions.
• Adhere to 5S standards for machine and workplace maintenance.
• Adhere to the Company's Quality and Business Processes.
• Case study and sample catalogue knowledge.
• Contribute to EMEA sales objectives by constant improvement of customer experience in order to ensure business growth.

Qualifications

• University degree or professional studies in Graphics.
• At least 5 years' experience in the Printing industry.
• Customer-focused.
• Very high communication and presentation skills are a must.
• High ability to learn with a problem-solving attitude.
• Quality-driven and self-motivated.
• Proven hands-on experience in digital and / or traditional printing (Offset, Flexo, Gravure, ABG Digicon Series 3).
• Strong knowledge of finishing solutions and media.
• Experience with priming and varnishing processes and equipment.
• Knowledge of Digital Embellishment.
• Sound knowledge of digital and traditional graphic industry.

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