Construction Manager

Deel; Comunidad Valenciana; Presencial; EUR 30.000 - 60.000; Jornada completa

Descripción de la vacante

Join a dynamic team at a luxury retail boutique, where you will play a pivotal role in driving sales and delivering exceptional customer experiences. As a leader, you will inspire and develop your team, ensuring they meet their objectives while fostering a positive and inclusive work environment. You will act as a passionate Brand Ambassador, representing the luxury brand's values and engaging with clients to build lasting relationships. This role offers the opportunity to work with iconic products and be part of a prestigious organization committed to excellence and diversity.

Servicios

Private healthcare

Pension

Life cover

Uniform allotment

Exclusive staff sales

Continuous learning opportunities

Formación

• Proven management experience in a luxury retail environment.
• Excellent interpersonal and communication skills are essential.

Responsabilidades

• Lead the team to enhance boutique sales and achieve objectives.
• Ensure outstanding service and embody brand values as a Brand Ambassador.

Conocimientos

Management experience in luxury retail

Interpersonal skills

Communication skills

Presentation skills

Client-centric mindset

Agile management

Descripción del empleo

• Plays an active role on the sales floor, increasing boutique sales and achieving the objectives.
• Analyzes the store’s retail performance KPIs (traffic, conversion, sales in volume and value, ASP, mix of sales…), identifies business opportunities and establishes 360° action plans to tackle them.
• Stays updated on the watch industry and local market competitive environment.

A TEAM LEADER

• Supports the boutique manager in setting individual and collective objectives, following performance, and realizing reviews of the team members.
• Shadows and supports the team members on the floor, provides immediate feedback, develops them in their current roles.
• Ensures team’s motivation and cohesion while promoting a positive, inclusive, and supportive work environment.
• Supports the process to identify and hire new team members.

A TAG HEUER AMBASSADOR

• Ensures an outstanding service is offered to all visitors in store.
• Embodies the Tag Heuer’s brand values and acts as a passionate Brand Ambassador in and outside the boutique, especially at events.
• Ensures that grooming, attitudes, and Visual Merchandising meet luxury standards and internal guidelines.
• Proactively networks and connects with local people of influence.

A CLIENT DEVELOPMENT SPECIALIST

• Leads the team to develop long-term relationships with clients.
• Supports the boutique manager in setting and following collective and individual clienteling objectives (number of outreaches, appointments, sales from appointments…).
• Ensures qualitative client data collection and leverages the data to address clients in a personally relevant way, capitalizing on all opportunities to grow the business.
• Supports the planning of events in line with brand strategy and guidelines, coordination of all stakeholders, and assessment of the ROI.

AN OPERATIONS EXCELLENCE SUPERVISOR

• Oversees the boutique operational processes, front and back, in line with internal guidelines : inventory, cash, security, store opening and closing, etc.
• Ensures compliance with internal control policy.
• Supervises the store expenses and maintenance.

PROFILE REQUIRED

• Management experience in a luxury retail environment.
• Creative business driver, results-oriented.
• Excellent interpersonal, communication, and presentation skills.
• Inspirational leader, able to coach and develop a high-performing team.
• Client-centric mindset, focused on recruiting new clients and growing the active client base.
• Agile manager, able to multi-task in a fast-paced environment and work in various roles depending on business needs.

LANGUAGES

• Native or fluent in Spanish.

ADDITIONAL INFORMATION

Compensation : Salary + Commission, Private healthcare, pension, life cover, uniform allotment, exclusive staff sales, and continuous learning opportunities.

At TAG Heuer and as a member of LVMH Watches & Jewellery division, you will have the opportunity to work with some of the most iconic luxury timepieces in the world and play a key role in crafting an unforgettable experience for our clients.

We encourage people of all backgrounds and abilities to apply. TAG Heuer is committed to equal opportunities; we foster and embrace diversity and inclusion within our teams.