Conserje 20H: Recepción, Vigilancia Y Paquetería

Servicios Sociales Residenciales Y No Residenciales; Barcelona; Presencial; EUR 20.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hotel discounts

Employee dining

Wellbeing platform

Training & career growth

Descripción de la vacante

Grand Hyatt Barcelona is seeking a detail‑driven Housekeeping Attendant to join the luxury Housekeeping team. The role is full‑time (40 hours per week) with rotating shifts, including weekends and holidays.

You will help maintain Hyatt's high standards of cleanliness, presentation, and guest care across all guest rooms. Ideal candidates bring strong organizational skills and a service‑oriented mindset, with basic Spanish and a readiness to work in a fast‑paced, international hotel environment.

Formación

• Experience in hospitality is a plus.
• Strong organizational skills and attention to detail.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Basic Spanish communication skills.

Responsabilidades

• Clean and prepare assigned guest rooms according to Hyatt standards.
• Make beds with fresh linen and ensure room presentation.
• Dust furniture, lamps, shades, doors, and fixtures.
• Vacuum carpets and perform spot-cleaning as needed.
• Clean, wash and dry bathrooms and replace guest supplies.
• Report maintenance issues and safeguard hotel property.
• Greet guests promptly and assist courteously during service.
• Collect and return shift worksheets, devices, and keys.
• Follow Do Not Disturb indications and escalate as required.

Conocimientos

Organizational skills

Attention to detail

Multitasking

Service-oriented

Spanish (basic)

Descripción del empleo

Description: At Grand Hyatt Barcelona , one of the city's newest luxury landmarks, we are looking for a detail‑oriented, reliable, and service‑driven Housekeeping Attendant to join our Housekeeping team (40 hours per week) . If you take pride in maintaining the highest standards of cleanliness, organization, and guest care, and enjoy working in a dynamic luxury hospitality environment, this is an excellent opportunity to be part of an international team where care, quality, and attention to detail make all the difference.

As a Housekeeping Attendant (Room Attendant) at Grand Hyatt Barcelona , you play a key role in delivering exceptional guest experiences by ensuring guest rooms consistently meet Hyatt's standards of cleanliness, comfort, and presentation.

This is an operational full‑time position (40 hours per week) , with rotating shifts according to hotel needs, including weekends and public holidays. You will work closely with the Housekeeping team, contributing to daily hotel operations and a positive, collaborative work environment.

Key Responsibilities

The Room Attendant is responsible for cleaning and preparing assigned guest rooms in accordance with Hyatt brand standards and hotel procedures. Responsibilities include, but are not limited to:

• Removing all rubbish from waste bins and ashtrays
• Making beds with fresh linen according to brand standards
• Dusting furniture, lamps, shades, pictures, doors, and fixtures
• Vacuuming and spot‑cleaning carpets
• Cleaning, washing, and drying all bathroom areas
• Replacing guest supplies in rooms and bathrooms
• Washing paintwork and doors as requested by the Floor Supervisor
• Reporting linens or bedding requiring replacement
• Assisting guests courteously, including removal of trays or newspapers
• Collecting and returning worksheets, HotSOS devices, and keys at the beginning and end of each shift
• Reporting rooms with Do Not Disturb signs or rooms not requiring service
• Reporting rooms requiring extra cleaning following established procedures
• Safeguarding master keys and all hotel property
• Reporting malfunctioning equipment, maintenance needs, or safety hazards
• Reporting suspicious activity immediately to Security
• Handling lost and found items in accordance with hotel procedures
• Ensuring guest room doors are properly secured at all times
• Maintaining cleanliness and proper use of housekeeping equipment
• Greeting guests promptly and courteously in line with Hyatt service culture
• Performing other duties as assigned by management

Qualifications:

Qualifications & Requirements

• Previous experience in a similar role in hospitality is a plus, but not mandatory.
• Strong organizational skills and attention to detail.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Service-oriented attitude with a positive and proactive approach.
• Physical capacity to handle an active, hands‑on role.
• Basic communication skills in Spanish
• Commitment to teamwork, integrity, and delivering exceptional service.

Care Connects Us - Do Our Values Speak to You?

At Hyatt, we care for people so they can be their best. Our values - Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing - guide everything we do and bring our purpose to life.

When you join Hyatt, you become part of a global family that celebrates diversity and empowers you to be your authentic self.

What You'll Love About Us

• Special Hyatt hotel rates for you, your family, and friends from day one.
• Discounts at the hotels restaurants and bars.
• Employee restaurant with nutritious and varied daily menus.
• Free access to a wellbeing and mental health support platform.
• Ongoing training, development pathways, and career growth opportunities across Hyatt hotels worldwide.

Be Part of Something GRAND

With more than 1,150 hotels in over 70 countries, Hyatt is recognized globally as a Great Place to Work. Our team is a mosaic of cultures, identities, and backgrounds - and your unique contribution will be valued.

Join the Grand Hyatt Barcelona team and become YOUR best version.

• Primary Location: ES-Barcelona
• Organization: Grand Hyatt Barcelona
• Job Level: Full-time
• Job: Housekeeping/Laundry
• Req ID: BAR

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.