Concierge/Butler

buscojobs España; Santa Cruz de Tenerife; Presencial; USD 40.000 - 60.000; Jornada completa

Descripción de la vacante

A leading hospitality company seeks a Private Concierge / VIP Butler to join their team in Grand Cayman. The role involves providing tailored concierge services, addressing VIP guest needs, and working alongside the Front Desk staff to ensure seamless service. The ideal candidate should have experience in luxury environments and a strong focus on customer service.

Formación

• Proven experience in a concierge or similar role in luxury hospitality.
• Ability to anticipate and fulfill guest needs.
• Excellent communication skills.

Responsabilidades

• Provide personalized concierge services ensuring exceptional guest experiences.
• Tailor itineraries based on guest preferences.
• Maintain high standards of service and professionalism.

Conocimientos

Customer service

Interpersonal skills

Fluent in English

Descripción del empleo

This role requires to relocate to Grand Cayman, Cayman Islands.

We are seeking a dedicated and experienced Private Concierge / VIP Butler to join our team in Grand Cayman. This is a unique opportunity to work in a luxurious setting, providing exceptional service to our high-end clientele. The successful candidate will be responsible for tailoring itineraries, assisting with VIP guest needs, and learning Front Desk duties.

Key Responsibilities :

• Provide personalized concierge services to guests, ensuring an exceptional experience during their stay.
• Tailor itineraries based on guests' preferences and needs.
• Anticipate and address guest needs, handling any requests promptly and professionally.
• Work closely with other departments, including the Front Desk, to ensure seamless guest experiences.
• Learn and assist with Front Desk duties as needed.
• Maintain the highest standards of service and professionalism in all interactions.
• Provide VIP services for high-profile guests, ensuring privacy and exclusive attention.

Requirements :

• Proven experience in a concierge, butler, or similar role, preferably in a luxury or hospitality environment.
• Strong customer service skills with the ability to anticipate and fulfill guest needs.
• Experience working with VIP guests and high-profile clientele.
• Ability to tailor itineraries and provide personalized recommendations.
• Willingness to learn Front Desk duties.
• Excellent communication and interpersonal skills.
• Fluent in English; other languages are a plus.