Concession Manager

Michael Kors; Madrid; Presencial; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

A leading luxury fashion brand is seeking a Concession Manager in Madrid to drive sales performance and oversee operations. You'll need a minimum of 3 years in retail management within a premium brand and be fluent in Spanish and English. The role offers hybrid working and excellent employee perks including discounts, insurance, and internal mobility opportunities.

Servicios

Cross-brand Discount

Exclusive Employee Sales

Paid Parental Leave

Internal mobility across Capri Brands

Hybrid working (3 days a week in the office)

Pension Contribution

Health Insurance and Life Insurance

Formación

• Minimum 3 years’ experience in a retail or wholesale management role within a luxury or premium fashion brand.
• Strong commercial awareness with the ability to interpret and act on data.
• Proven ability to lead and project manage across multiple stakeholders.
• Excellent communication and interpersonal skills, with fluency in Spanish and English.

Responsabilidades

• Lead the commercial and operational success of the concession channel.
• Drive and exceed sales targets, KPIs, and key business metrics.
• Identify new commercial opportunities to grow the concession channel.
• Ensure promotional strategies are consistently implemented.

Conocimientos

Retail management experience

Commercial awareness

Communication skills

Project management

Fluency in Spanish and English

Descripción del empleo

“I feel really lucky to be surrounded by such a great team. I’m not only grateful that they’ve helped me achieve my goals, but also that I can give them a place where they can achieve theirs.”

- MICHAEL KORS -

We have an exciting opportunity for a Concession Manager based in Madrid.

What you’ll do

The Concession Manager will lead the commercial and operational success of the Michael Kors concession channel. Acting as the central point of contact between all key stakeholders, this role is responsible for driving sales performance, ensuring a relevant and compelling product offering, overseeing daily operations, maintaining visual merchandising excellence, and fostering strong relationships with our retail partners.

Sales & Commercial Performance

• Drive and exceed sales targets, KPIs, and key business metrics
• Analyse sales performance and customer trends to identify business opportunities and implement action plans.
• Influence product strategy by working closely with the buying and planning team to ensure localized and commercially viable assortments.
• Collaborate with Visual Merchandising and field teams to align store presentation with trade performance insights.
• Partner with Marketing to activate footfall-driving initiatives (e.g. events, pop-ups, branded assets).
• Lead internal field calls, concession reviews, and quarterly business reviews with department store stakeholders.
• Partner with Finance to review and manage P&L, executing targeted actions to drive profitability.

Business Development

• Identify new commercial opportunities to grow the concession channel.
• Lead and coordinate new store openings, closures, or relocations.
• Assess refurbishment opportunities to elevate brand experience and performance.
• Develop strong partnerships and regular communication with retailer partners to support business development.

Operational Excellence

• Ensure promotional strategies are implemented consistently both internally and in collaboration retail partners.
• Work cross-functionally with eCommerce and Wholesale teams to ensure alignment on pricing, inventory, and product strategies.
• Ensure contracts and operating agreements with department store partners are up to date and well maintained.

You'll need to have:

• Minimum 3 years’ experience in a retail or wholesale management role, within a luxury or premium fashion brand
• Strong commercial awareness with the ability to interpret and act on data
• Proven ability to lead and project manage across multiple stakeholders
• Excellent communication and interpersonal skills, with fluency in Spanish and English

We'd love to see:

• Results-driven with a hands-on approach
• Professional with a brand-ambassador mindset
• Adaptable and resilient in a fast-paced environment
• Ability to collaborate across multiple teams to drive results
• Customer-first mentality

MK Perks:

Our purpose is to make all employees and customers #FeelGreat with Michael Kors. When you join our business, we want you to feel like a valued member of the team from Day 1. To make your journey enriching with us, we offer –

• Cross-brand Discount
• Exclusive Employee Sales
• Paid Parental Leave
• Internal mobility across Capri Brands (Michael Kors, Jimmy Choo, Versace)
• Hybrid working (3 days a week in the office)
• Pension Contribution
• Health Insurance and Life Insurance

To know more about working at Michael Kors, click here!