Community Recreation Aide: Patron Services & Events

U.S. Navy Fleet and Family Readiness (FFR); Rota; Presencial; EUR 26.000 - 37.000; Jornada completa

Descripción de la vacante

U.S. Navy Fleet and Family Readiness (FFR) on a Naval base in Spain provides Community Recreation services and supports Morale, Welfare and Recreation (MWR) programs.

The incumbent delivers information, assists with events, handles registrations, and processes POS transactions while ensuring safety and proper procedures. Responsibilities include guest services, facility information, reporting, and potential clerical tasks; flexibility to work mornings, evenings, weekends, and holidays as

Formación

• Three (3) months of general experience OR high school graduation (or GED/equivalent).
• General Experience: any type of work that demonstrates the applicant's ability to perform the work of the position.
• Must be able to learn MWR policies, rules and regulations, involving the Community Recreation Program.
• Must have ability to communicate orally and in writing.
• Basic custodial tasks, e.g. sweeping, mopping, dusting, etc.
• Basic computer operations and keyboarding skills to include operation of point of sale systems as well as desktop computers.
• Basis arithmetic calculations.
• Basic customer service delivery methods to identify customer needs, deliver expected service, and/or resolve routine customer issues.
• Basic understanding of elements of the Morale, Welfare and Recreation department to answer customer questions and/or refer them to the appropriate activity

Responsabilidades

• Provides necessary services to authorized patrons, including general information and support of Community Recreation programs.
• Provides information concerning facilities and operation.
• Ensures adherence to regulation, and safety and security procedures.
• May assist in maintaining routine reports and/or perform clerical, and/or general maintenance duties as needed.
• May operate a cash register, Point of Sale (POS) system, processes products or service transactions including equipment loan, rentals, resale, and program registration, receive payments and make change.
• Provides customer service by greeting patrons in person and by answering the telephone, takes messages and handles customer requests or referrals to the appropriate staff member.
• Provides support for Community Recreation events.Assist with the inventory control, equipment inspection, restocking, etc.
• Perform other related duties as assigned.

Conocimientos

Customer service

Communication skills

Arithmetic

POS systems

Basic computer skills

Educación

High school diploma or GED

Descripción del empleo

U.S. Navy Fleet and Family Readiness (FFR) on a Naval base in Spain provides Community Recreation services and supports Morale, Welfare and Recreation (MWR) programs.

The incumbent delivers information, assists with events, handles registrations, and processes POS transactions while ensuring safety and proper procedures. Responsibilities include guest services, facility information, reporting, and potential clerical tasks; flexibility to work mornings, evenings, weekends, and holidays as