Recreation Aide (Community Activity)

U.S. Navy Fleet and Family Readiness (FFR); Rota; Presencial; EUR 26.000 - 37.000; Jornada completa

Descripción de la vacante

U.S. Navy Fleet and Family Readiness (FFR) on a Naval base in Spain provides Community Recreation services and supports Morale, Welfare and Recreation (MWR) programs.

The incumbent delivers information, assists with events, handles registrations, and processes POS transactions while ensuring safety and proper procedures. Responsibilities include guest services, facility information, reporting, and potential clerical tasks; flexibility to work mornings, evenings, weekends, and holidays as

Formación

• Three (3) months of general experience OR high school graduation (or GED/equivalent).
• General Experience: any type of work that demonstrates the applicant's ability to perform the work of the position.
• Must be able to learn MWR policies, rules and regulations, involving the Community Recreation Program.
• Must have ability to communicate orally and in writing.
• Basic custodial tasks, e.g. sweeping, mopping, dusting, etc.
• Basic computer operations and keyboarding skills to include operation of point of sale systems as well as desktop computers.
• Basis arithmetic calculations.
• Basic customer service delivery methods to identify customer needs, deliver expected service, and/or resolve routine customer issues.
• Basic understanding of elements of the Morale, Welfare and Recreation department to answer customer questions and/or refer them to the appropriate activity

Responsabilidades

• Provides necessary services to authorized patrons, including general information and support of Community Recreation programs.
• Provides information concerning facilities and operation.
• Ensures adherence to regulation, and safety and security procedures.
• May assist in maintaining routine reports and/or perform clerical, and/or general maintenance duties as needed.
• May operate a cash register, Point of Sale (POS) system, processes products or service transactions including equipment loan, rentals, resale, and program registration, receive payments and make change.
• Provides customer service by greeting patrons in person and by answering the telephone, takes messages and handles customer requests or referrals to the appropriate staff member.
• Provides support for Community Recreation events.Assist with the inventory control, equipment inspection, restocking, etc.
• Perform other related duties as assigned.

Conocimientos

Customer service

Communication skills

Arithmetic

POS systems

Basic computer skills

Educación

High school diploma or GED

Descripción del empleo

Summary

Incumbent is involved with a variety of duties in support of the Community Recreation program that may include Morale, Welfare, and Recreation (MWR) special events, MWR ITT, community events, Library, Liberty, resale tickets, leisure skill classes and outdoor recreation, Bowling or other similar MWR recreational services.

Duties

Provides necessary services to authorized patrons, including general information and support of Community Recreation programs.

Provides information concerning facilities and operation.

Ensures adherence to regulation, and safety and security procedures.

May assist in maintaining routine reports and/or perform clerical, and/or general maintenance duties as needed.

May operate a cash register, Point of Sale (POS) system, processes products or service transactions including equipment loan, rentals, resale, and program registration, receive payments and make change.

Provides customer service by greeting patrons in person and by answering the telephone, takes messages and handles customer requests or referrals to the appropriate staff member.

Provides support for Community Recreation events.Assist with the inventory control, equipment inspection, restocking, etc.

Perform other related duties as assigned.

Requirements

Conditions of employment

• Must pass all applicable records and background check.
• Must possess certification or will be required to obtain Emergency First Responder or Cardiopulmonary Resuscitation, C.A.R.E. and Food certificate within the first 90 days of employment.
• Work schedule is subject to change and may include working mornings, evenings, weekends, holidays.
• Male candidates born after December 31, 1959, and at least 18 years of age, are required to certify that they have registered with the Selective Service System (Attach proof of registration).

Qualifications

Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.

A qualified candidate must possess:

Qualification Requirements: Three (3) months of general experience OR high school graduation (or GED/equivalent).

General Experience: any type of work that demonstrates the applicant's ability to perform the work of the position.

A qualified candidate must possess:

• Must be able to learn MWR policies, rules and regulations, involving the Community Recreation Program.
• Must have ability to communicate orally and in writing.
• Basic custodial tasks, e.g. sweeping, mopping, dusting, etc.
• Basic computer operations and keyboarding skills to include operation of point of sale systems as well as desktop computers.
• Basis arithmetic calculations.
• Basic customer service delivery methods to identify customer needs, deliver expected service, and/or resolve routine customer issues.
• Basic understanding of elements of the Morale, Welfare and Recreation department to answer customer questions and/or refer them to the appropriate activity

Education

High school diploma (or GED/equivalent).

Additional information

Salary is dependent on experience and/or education.

Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.

Some positions have special requirements. Selection may be tentative pending the completion of these requirements. Applicants may be required to submit proof of education, participate in medical screening, drug testing, etc. All selections are contingent upon satisfactory employment reference checks. Employment is subject to successful National Agency Background Check. Occupants of this position must maintain the privacy of official work information and data and demonstrate the highest level of ethical conduct.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

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