Community Manager | W-669

Bytedance; Sevilla; Presencial; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

A leading VR company in Sevilla is looking for a Community Manager. You will engage with the EMEA VR community across multiple channels and advocate for player needs. The ideal candidate should have a Bachelor's Degree in Communications or similar, a minimum of 3 years of relevant experience, and a passion for VR and gaming communities. Effective communication and interpersonal skills are essential. Join us to create an inclusive environment that values diverse perspectives.

Formación

• Minimum 3 years of relevant work experience.
• Fluent in other European languages is a plus.
• Passionate about VR and gaming communities.

Responsabilidades

• Advocate for community needs and sentiments.
• Monitor community discussions and provide solutions.
• Build strong relationships with players and fans.
• Plan and curate community-related messaging.
• Execute community-facing initiatives and events.

Conocimientos

Community advocacy

Discussion monitoring

Relationship building

Event coordination

Fluent English

Interpersonal skills

Problem-solving

Educación

Bachelor's Degree in Communications

Marketing or Journalism

Descripción del empleo

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Founded in April 2015, Pico is a leading VR company with independent innovation and R&D capabilities, focusing on VR all-in-one technology. Pico is committed to offering immersive and interactive VR experiences to our customers, including providing tailor-made solutions for our enterprise clients in the fields of education and healthcare.

At ByteDance, our people are humble, intelligent, compassionate, and creative. We create to inspire - for you, for us, and for millions of users across all of our products. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make an impact with a career at ByteDance.

As PICO's Community Manager, you will have the opportunity to join the quickly growing EMEA marketing team and support PICO's engagement with the EMEA VR community through various online and offline channels. You should be a gaming fanatic and passionate about VR and the XR ecosystem.

Key Requirements

• Advocates on behalf of the community, ensuring development priorities are informed of player needs and sentiment
• Monitor discussion within the community, help identify discussion patterns, common issues, and brainstorm solutions
• Communicate directly with players and fans, building strong relationships and maintaining a visible external presence through verified communication channels (forums, etc.)
• Contribute to planning and curating external and internal messaging regarding community-related initiatives and game updates (patch notes)
• Facilitate creating, planning, tracking & executing community-facing initiatives, programs, and events
• Coordinate with key internal stakeholders to plan, track & develop community website features (forums, content systems, etc.)
• Identify and brainstorm solutions for breaking down barriers between users and the product
• Bachelor's Degree in Communications, Marketing, Journalism, or related fields
• Relevant work experience (minimum 3 years)
• Fluent English, other European languages a plus
• A passion for VR, video games, and gaming communities
• Effective communication skills required
• Interpersonal skills - Friendliness and diplomacy
• Ability to work as a team for mutual benefit
• Understanding the day-to-day needs and emotions of users
• Must solve routine problems effectively and react with appropriate urgency and level-headedness
• Professional and diplomatic interaction across multiple groups
• Experience with resource allocation to ensure plan completion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and perspectives. Our platform connects people across the globe, and so does our workplace. We celebrate diversity and aim to reflect the many communities we reach. We are passionate about this mission and hope you are too.