Commercial Programme Manager

Cigna; Madrid; Híbrido; EUR 85.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Multicultural and hybrid working

Private Medical Insurance

Employee Wellbeing Benefits

Educational Develo

Descripción de la vacante

Cigna Healthcare in Madrid is seeking a Commercial Programme Manager to lead high-impact, cross-functional programmes across Commercial, Marketing, Product, Clinical, and Operations. You will own the Health & Wellbeing portfolio and shape how value is delivered to clients while boosting customer experience and retention.

You'll partner with Sales, Client Management, Marketing, and Product to bring new solutions to market, build governance and reporting, and drive measurable business growth while

Formación

• Proven experience delivering complex programmes, projects, or business initiatives within a commercial environment.
• Track record of leading cross-functional delivery across multiple stakeholder groups.
• Strong planning, organisation, and execution skills, with the ability to manage competing priorities.
• Experience influencing stakeholders and driving outcomes in a matrix organisation.
• Excellent communication, presentation, and relationship-building skills.
• Experience within International Health, Employee Benefits, Healthcare, Insurance, or other B2B service environments would be advantageous.

Responsabilidades

• Lead Strategic Programme Delivery from concept to delivery.
• Establish governance, reporting, and delivery frameworks aligned to priorities.
• Manage timelines, risks, dependencies, and outcomes for measurable value.
• Shape and grow Health & Wellbeing Programme across markets.
• Coordinate campaigns, partnerships, and client-facing initiatives to enhance engagement.
• Support commercial growth and go-to-market success with Sales and Product teams.
• Develop meaningful programme reporting and dashboards for progress visibility.
• Engage and influence stakeholders across functions and senior leadership.

Conocimientos

Program management

Cross-functional leadership

Stakeholder management

Data analysis

Governance

Communication

Descripción del empleo

About Cigna Healthcare

Cigna Healthcare is a global health service company dedicated to transforming healthcare. With roots in the U.S. and operations in over 30 countries, we serve more than 180 million customers and patients worldwide. Ranked 13th on the Fortune 500 in 2025, Cigna is recognized as one of the most trusted and influential names in the industry.

Our mission is to improve the health, well-being, and peace of mind of those we serve.

Join our globally recognized brand, where trust, communication, and a positive culture are at the core of everything we do. Our leadership is consistent, approachable, and supportive-ensuring your well-being and work-life balance.

We're looking for individuals who thrive in collaborative environments, are passionate about meaningful change, and want to grow in a company that puts people first.

At Cigna, you'll be part of a purpose-driven team that values innovation, compassion, and impact. Whether you're shaping better care experiences or supporting customers through life's key moments, your work will matter.

Grow with us-and help shape the future of healthcare.

About The Role

This is a highly visible, strategic role that sits at the heart of Cigna Healthcare's Commercial organisation. As Commercial Programme Manager, you'll play a key role in turning business strategy into meaningful outcomes for clients, customers, and the wider organisation.

You will lead the delivery of high-impact commercial programmes, bringing together cross-functional teams across Commercial, Marketing, Product, Clinical, and Operations to drive innovation, client engagement, and business growth. Initially, you'll take ownership of our Health & Wellbeing programme portfolio-helping shape how we deliver value to clients while enhancing customer experience and supporting retention.

This is an exciting opportunity for someone who thrives on collaboration, enjoys bringing structure to complex initiatives, and wants to influence how strategic programmes are delivered across an international business. You'll have the autonomy to drive change, the visibility to work with senior stakeholders, and the opportunity to make a measurable impact on business performance.

What You'll Be Doing

Lead Strategic Programme Delivery

Drive the successful execution of strategic commercial initiatives from concept through to delivery.

Establish effective governance, reporting, and delivery frameworks that ensure programmes remain aligned to business priorities.

Manage programme timelines, risks, dependencies, and outcomes while maintaining focus on delivering measurable value.

Shape and Grow Our Health & Wellbeing Proposition

Lead the implementation and ongoing optimisation of Cigna's Health & Wellbeing programmes across markets.

Coordinate campaigns, partnerships, and client-facing initiatives that enhance engagement and utilisation.

Use performance data and stakeholder feedback to continuously improve programme effectiveness and client value.

Support Commercial Growth and Go-to-Market Success

Partner closely with Sales, Client Management, Marketing, and Product teams to bring new solutions and enhancements to market.

Ensure client-facing teams are equipped with the tools, resources, and insights needed to maximise adoption and commercial impact.

Contribute to strategic growth initiatives that strengthen client relationships and support business objectives.

Drive Business Performance Through Insight

Develop meaningful programme reporting and dashboards that provide clear visibility of progress and outcomes.

Monitor key performance metrics, identify opportunities for improvement, and deliver actionable recommendations.

Support data-driven decision-making through insightful analysis and stakeholder updates.

Engage and Influence Stakeholders

Build strong relationships across a diverse range of business functions and senior stakeholders.

Facilitate collaboration, alignment, and decision-making across complex matrix environments.

Influence outcomes and drive momentum through strong communication, leadership, and stakeholder engagement.

What You'll Bring

Proven experience delivering complex programmes, projects, or business initiatives within a commercial environment.

A track record of successfully leading cross-functional delivery across multiple stakeholder groups.

Strong planning, organisation, and execution skills, with the ability to manage competing priorities.

Experience influencing stakeholders and driving outcomes in a matrix organisation.

Excellent communication, presentation, and relationship-building skills.

Experience within International Health, Employee Benefits, Healthcare, Insurance, or other B2B service environments would be advantageous.

A passion for driving improvement, delivering results, and creating positive business impact.

Why You'll Love Working Here

• Competitive salary
• Multicultural and hybrid working environment
• Private Medical Insurance
• Employee Wellbeing Benefits
• Educational Develo