Commercial Programme Manager

Cigna Health and Life Insurance Company; Madrid; Híbrido; EUR 80.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Hybrid work environment

Private medical insurance

Employee wellbeing benefits

Educational development program

Descripción de la vacante

Cigna Healthcare is seeking a Commercial Programme Manager to drive high-impact programmes across Commercial, Marketing, Product, Clinical and Operations. You will lead the Health & Wellbeing portfolio, shaping how value is delivered to clients and improving customer experience while supporting retention.

The role requires strong collaboration with senior stakeholders, excellent communication, and the ability to bring structure to complex initiatives across an international business.

Formación

• Experience delivering complex programmes in a commercial environment.
• Proven ability to lead cross-functional delivery across multiple stakeholder groups.
• Strong planning, organisation, and execution skills to manage competing priorities.
• Ability to influence stakeholders in a matrix organisation.
• Excellent communication, presentation, and relationship-building skills.

Responsabilidades

• Lead strategic programme delivery from concept to value realisation.
• Shape and grow the Health & Wellbeing proposition across markets.
• Collaborate with Sales, Client Management, Marketing and Product to drive market adoption.
• Develop meaningful programme reporting and dashboards for progress visibility.
• Engage with senior stakeholders to enable cross-functional alignment and momentum.

Conocimientos

Programme management

Cross-functional leadership

Stakeholder engagement

Communication skills

Data-driven decision making

Descripción del empleo

About Cigna Healthcare

Cigna Healthcare is a global health service company dedicated to transforming healthcare. With roots in the U.S. and operations in over 30 countries, we serve more than 180 million customers and patients worldwide. Ranked 13th on the Fortune 500 in 2025, Cigna is recognized as one of the most trusted and influential names in the industry. Our mission is to improve the health, well‑being, and peace of mind of those we serve. Join our globally recognized brand, where trust, communication, and a positive culture are at the core of everything we do. Our leadership is consistent, approachable, and supportive—ensuring your well‑being and work‑life balance. We’re looking for individuals who thrive in collaborative environments, are passionate about meaningful change, and want to grow in a company that puts people first. At Cigna, you’ll be part of a purpose‑driven team that values innovation, compassion, and impact. Whether you’re shaping better care experiences or supporting customers through life’s key moments, your work will matter. Grow with us—and help shape the future of healthcare.

About The Role

This is a highly visible, strategic role that sits at the heart of Cigna Healthcare’s Commercial organisation. As Commercial Programme Manager, you’ll play a key role in turning business strategy into meaningful outcomes for clients, customers, and the wider organisation. You will lead the delivery of high‑impact commercial programmes, bringing together cross‑functional teams across Commercial, Marketing, Product, Clinical, and Operations to drive innovation, client engagement, and business growth. Initially, you’ll take ownership of our Health & Wellbeing programme portfolio—helping shape how we deliver value to clients while enhancing customer experience and supporting retention. This is an exciting opportunity for someone who thrives on collaboration, enjoys bringing structure to complex initiatives, and wants to influence how strategic programmes are delivered across an international business. You’ll have the autonomy to drive change, the visibility to work with senior stakeholders, and the opportunity to make a measurable impact on business performance.

What You’ll Be Doing

• Lead Strategic Programme Delivery
  

  Drive the successful execution of strategic commercial initiatives from concept through to delivery. Establish effective governance, reporting, and delivery frameworks that ensure programmes remain aligned to business priorities. Manage programme timelines, risks, dependencies, and outcomes while maintaining focus on delivering measurable value.

• Shape and Grow Our Health & Wellbeing Proposition
  

  Lead the implementation and ongoing optimisation of Cigna’s Health & Wellbeing programmes across markets. Coordinate campaigns, partnerships, and client‑facing initiatives that enhance engagement and utilisation.

  Use performance data and stakeholder feedback to continuously improve programme effectiveness and client value.

• Support Commercial Growth and Go‑to‑Market Success
  

  Partner closely with Sales, Client Management, Marketing, and Product teams to bring new solutions and enhancements to market. Ensure client‑facing teams are equipped with the tools, resources, and insights needed to maximise adoption and commercial impact.

  Contribute to strategic growth initiatives that strengthen client relationships and support business objectives.

• Drive Business Performance Through Insight
  

  Develop meaningful programme reporting and dashboards that provide clear visibility of progress and outcomes. Monitor key performance metrics, identify opportunities for improvement, and deliver actionable recommendations.

  Support data‑driven decision‑making through insightful analysis and stakeholder updates.

• Engage and Influence Stakeholders
  

  Build strong relationships across a diverse range of business functions and senior stakeholders. Facilitate collaboration, alignment, and decision‑making across complex matrix environments. Influence outcomes and drive momentum through strong communication, leadership, and stakeholder engagement.

What You’ll Bring

• Proven experience delivering complex programmes, projects, or business initiatives within a commercial environment.
• A track record of successfully leading cross‑functional delivery across multiple stakeholder groups.
• Strong planning, organisation, and execution skills, with the ability to manage competing priorities.
• Experience influencing stakeholders and driving outcomes in a matrix organisation.
• Excellent communication, presentation, and relationship‑building skills.
• Experience within International Health, Employee Benefits, Healthcare, Insurance, or other B2B service environments would be advantageous.
• A passion for driving improvement, delivering results, and creating positive business impact.

Why You’ll Love Working Here

• Competitive salary
• Multicultural and hybrid working environment
• Private Medical Insurance
• Employee Wellbeing Benefits
• Educational Development Program

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: [e-mail] for support. Do not email [e-mail] for an update on your application or to provide your resume as you will not receive a response.

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.