Commercial Field Excellence & Insights Manager

Novartis; Madrid; Presencial; EUR 46.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work options

Insurance plans

Retirement plans

Parental leave

Descripción de la vacante

Novartis is seeking a Commercial & Value & Access Field Excellence Manager to partner with leadership and drive field force effectiveness through data-driven insights, analytics, and optimized resources. You will translate complex data into actionable recommendations and ensure effective deployment of systems and processes to support commercial success.

You will lead segmentation, territory design, and incentive processes, while managing CRM platforms, dashboards, and analytics tools to enable

Formación

• Bachelor's degree in Business Administration, Life Sciences, Economics, Data Analytics, or a related field.
• Several years of experience in Sales Force Effectiveness, Commercial Excellence, Business Analytics, Field Operations, or a related commercial function.
• Strong analytical skills to interpret complex datasets and translate insights into actions.
• Experience with CRM platforms, reporting tools, dashboards and data visualization solutions.
• Demonstrated experience in segmentation, targeting, territory design, resource allocation and performance management.
• Advanced proficiency in Excel, Power BI, Tableau, or comparable analytics tools.
• Excellent presentation and stakeholder management skills with ability to influence senior leaders.
• Strong project management capabilities with ability to manage multiple priorities and deliver results.
• Fluent in English; additional local languages advantageous.

Responsabilidades

• Partner with leaders to develop and implement Sales Force Effectiveness strategies.
• Lead segmentation, targeting, territory optimization, and resource allocation to maximize effectiveness.
• Manage and improve CRM systems, dashboards, AI-enabled and reporting tools and analytics capabilities.
• Develop, monitor KPIs and provide visibility into business performance.
• Generate actionable insights from market and customer analytics for strategic decisions.
• Drive field productivity through data-driven capacity planning and call plan optimization.
• Support product launches and post-launch effectiveness measurement with analytics.
• Collaborate cross-functionally to ensure alignment and project success.
• Present analytics findings and recommendations to senior leadership.
• Ensure accurate incentive compensation implementation and reporting processes.
• Support projects involving resource allocation and organizational effectiveness.

Conocimientos

Sales Force Effectiveness

Commercial Excellence

Business Analytics

CRM platforms

Power BI

Excel

Tableau

Analytics tools

Stakeholder management

Project management

Educación

Bachelor's degree

Life Sciences, Economics or related field

Herramientas

Power BI

Tableau

CRM Platforms

Descripción del empleo

Novartis is seeking a Commercial & Value & Access Field Excellence Manager to partner with leadership and drive field force effectiveness through data-driven insights, analytics, and optimized resources. You will translate complex data into actionable recommendations and ensure effective deployment of systems and processes to support commercial success.

You will lead segmentation, territory design, and incentive processes, while managing CRM platforms, dashboards, and analytics tools to enable