Commercial & Delivery Manager

Vodafone; Málaga; Presencial; EUR 60.000 - 100.000; Jornada completa

Descripción de la vacante

Join a forward-thinking company as a Lead Commercial Transformation Manager, where you will shape strategic relationships and drive growth in a dynamic environment. This role offers the chance to lead teams, manage high-value accounts, and ensure alignment between local and group IT strategies. With a focus on innovation and collaboration, you'll play a key role in optimizing services and achieving significant growth targets. Embrace a hybrid work model and enjoy a range of benefits while contributing to an inclusive workplace that values diversity and fosters talent.

Servicios

Hybrid work model (2 days in the office)

Competitive salary

Intensive Summer Schedule

Every Friday off during the schedule

Health Insurance

Life Insurance

25 days holiday plus December 24th and 31st

Restaurant tickets

Online training opportunities

Formación

• Experience in managing teams and strategic relationships.
• Strong IT knowledge and consultancy experience.

Responsabilidades

• Manage and motivate service delivery teams and stakeholders.
• Drive growth opportunities and oversee a high-value account portfolio.

Conocimientos

People Management

IT Service Management (ITIL)

Technology account management

Commercial/Financial governance

Advanced English

Descripción del empleo

Would you like to be part of our new adventure? Vodafone Group launched its new technological HUB in 2021, an international center of excellence dedicated to research and development of technical solutions, such as Secure Networks, 5G and 6G development, Open RAN, IoT, MPN & MEC, and UCC for Vodafone Business, platforms, and enterprise solutions. This vacancy is part of VOIS Spain, a legal entity part of Vodafone Group.

Come and join us to create the future together!

As a Lead Commercial Transformation Manager, you will be responsible for building and maintaining strategic relationships with high-level stakeholders within Technology_VOIS and on the customer side, ensuring alignment between local and group IT strategies and Technology_VOIS capabilities. You will drive growth opportunities, manage service demand, and oversee a high-value account portfolio with the goal of achieving 50% growth and cost optimization. A solid understanding of bid and Request for Proposal (RFP) processes is essential to effectively manage the lifecycle of commercial opportunities.

Your main responsibilities include managing and motivating a team of service delivery managers and technology business relationship managers, developing Technology_VOIS services in markets and group entities, and handling strategic senior stakeholder relationships across the account portfolio. You will be financially responsible for the portfolio, approving business cases and managing the customer recharge process. Additionally, you will represent Technology_VOIS in all key governance meetings with Vodafone’s markets and group entities, interacting directly with senior leadership up to the CIO/CTO level.

What You Bring

• People Management experience
• Broad and strong IT knowledge
• Technology account management / consultancy experience
• IT Service Management (ITIL)
• Capability to craft an RFP
• Ability to establish and maintain trust
• Commercial/Financial governance experience
• Advanced English level

Benefits

• Hybrid work model (2 days in the office)
• Competitive salary
• Intensive Summer Schedule
• Every Friday off during the schedule
• Health Insurance
• Life Insurance
• 25 days holiday plus December 24th and 31st
• Restaurant tickets
• Online training opportunities

Please, apply with an English version of your CV.

Why Vodafone?

At Vodafone, we are dedicated to fostering a diverse and inclusive work environment. We are committed to providing equal opportunities to individuals of all backgrounds and abilities. We believe diversity includes a spectrum of experiences, and we welcome and support individuals with functional diversity.

Our mission is to create an accessible workplace where all team members can thrive, regardless of their abilities or challenges. We are committed to making reasonable accommodations to ensure everyone can participate and excel. We value the perspectives and talents that individuals with functional diversity bring and consider them integral to our success and innovation.

We celebrate diversity and inclusivity so that we are as diverse as the customers and communities we serve. We do not tolerate discrimination based on race, color, age, veteran status, gender identity, sexual orientation, pregnancy, ethnicity, disability, religion, political beliefs, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, or marital status.

Worried that you don’t meet all the criteria exactly? We encourage you to apply anyway. If you're excited about this role but your experience doesn’t align perfectly, you may still be the right candidate. Our recruitment team can help evaluate how your skills fit in.