Commercial & Customer Strategy Manager

Carrefour España; Madrid; Presencial; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A leading retail company in Madrid is seeking a Commercial & Customer Strategy Manager to lead innovative initiatives aimed at improving customer loyalty and maximizing sales. The ideal candidate will have a strong background in strategic consulting, exceptional data analysis skills, and the ability to drive cross-departmental collaboration. This position offers a competitive salary and opportunities for professional development in a dynamic environment.

Servicios

Competitive salary package

Dynamic and collaborative work environment

Formación

• 6 years of experience in strategic consulting.
• Advanced English (French proficiency will be valued).
• Customer-centric approach.

Responsabilidades

• Lead initiatives to improve customer-focused actions and maximize sales.
• Direct the creation and development of the Data Road Map.
• Develop strategic plans to improve customer KPIs.

Conocimientos

Leadership and team management skills

Data analysis and interpretation skills

Strategic vision

Effective communication skills

Educación

University degree oriented towards strategic decision-making based on data

Descripción del empleo

Overview

We're seeking a Commercial & Customer Strategy Manager to join our Sales Analytics & Business team.

What are we looking for?

What are we looking for?

A visionary leader, passionate about data and with a strategic customer-centric approach. Someone capable of contributing innovative ideas to build customer loyalty, boost sales, and increase purchase frequency.

Responsibilities

• Lead and drive initiatives to improve customer-focused actions, maximizing sales and purchase frequency.
• Identify opportunities to improve sales in key categories, optimizing promotions, pricing and assortment.
• Direct the creation and development of the Data Road Map, ensuring the necessary tools for implementing action plans.
• Develop and implement strategic plans to improve customer KPIs (number of customers, frequency, number of tickets) and the growth of key product categories (sales, market share).
• Ensure the measurement of results from implemented actions and take corrective decisions in case of deviations.
• Propose differentiating actions based on data and customer feedback, to outperform the competition and drive sales and customer loyalty.
• Track initiatives in collaboration with the various involved departments, establishing clear objectives.
• Collaborate cross-functionally with other departments to develop and implement new commercial initiatives.
• Analyze results and develop high-level strategic presentations for the departments involved.
• Stay updated on market trends, analyzing the competition at national and international levels, and presenting strategic comparative reports.

What do you need to succeed?

• University degree oriented towards strategic decision-making based on data.
• 6 years of experience in strategic consulting.
• Advanced English (French proficiency will be valued).
• Strategic vision and customer-centric approach.
• Leadership and team management skills.
• Lateral influence and effective communication skills.
• Excellent data analysis and interpretation skills.
• Initiative and decision making

What do we offer?

• The opportunity to lead the commercial strategy of a leading company in retail.
• A dynamic and collaborative environment where you can develop your full potential.
• A competitive salary package and additional benefits.

Interested? Apply now and join our team!