Collections Specialist – Leasing & Receivables (EU)

KLEPIERRE IBERIA; Madrid; Presencial; EUR 24.000 - 32.000; Jornada completa

Descripción de la vacante

Klépierre in Madrid seeks a Collections Officer to manage a small portfolio of shopping center assets and recover outstanding payments. You will perform daily collections in line with group credit policies and work with cross-functional teams including legal and commercial to secure payments.

Responsibilities include monitoring payments, identifying disputes, handling client inquiries, recording actions, and transferring complex cases to the legal department.

Formación

• 2–3 years of higher education
• 2 years or more of experience in collections and accounts receivable
• Bac +2/Bac +3 degree or equivalent, knowledge of commercial leases a plus

Responsabilidades

• Daily collection of customer receivables in accordance with Group credit policies and processes
• Regular monitoring of payments according to the agreed schedule and pending items
• Identification and categorization of disputes
• Handling customer claims and inquiries (account statements, duplicates, etc.)
• Recording follow-up actions in the Group's collection software
• Interaction with the collections team, contract department, legal team, and commercial teams regarding case status
• Managing the blocking or unblocking of automatic reminders
• Transferring contentious cases to the legal department
• Handling files related to lease modifications for a small property portfolio (1 or 2 files)

Conocimientos

Dutch

SAP

Sidetrade

Accounting

Excel

Analytical skills

Proactivity

Rigor

Interpersonal skills

Negotiation

Teamwork

Educación

Bac +2/3 or equivalent

2–3 years of higher education

Experience in collections/accounts receivable

Herramientas

SAP

Sidetrade

Descripción del empleo

Klépierre in Madrid seeks a Collections Officer to manage a small portfolio of shopping center assets and recover outstanding payments. You will perform daily collections in line with group credit policies and work with cross-functional teams including legal and commercial to secure payments.

Responsibilities include monitoring payments, identifying disputes, handling client inquiries, recording actions, and transferring complex cases to the legal department.