Collections Representative with French for Middle East Market

TN Spain; Barcelona; Híbrido; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

Una firma innovadora busca un Representante de Cobros para el Mercado de Medio Oriente en Barcelona. Este rol híbrido ofrece la oportunidad de interactuar con clientes y gestionar cuentas por cobrar, asegurando pagos oportunos y manteniendo registros precisos. Se requiere fluidez en inglés y francés, así como habilidades excepcionales de comunicación y resolución de problemas. En un entorno de trabajo flexible, tendrás la responsabilidad de contribuir a una cultura que valora la ética y el bienestar. Si te apasiona el trabajo en equipo y quieres hacer una diferencia significativa, esta es tu oportunidad.

Servicios

Entorno de trabajo flexible

Cultura de bienestar

Oportunidades de crecimiento profesional

Formación

• 2+ años de experiencia previa en cobros.
• Fluidez en inglés y francés, tanto oral como escrita.

Responsabilidades

• Revisar y monitorear cuentas asignadas a través de la herramienta de cobros.
• Realizar llamadas y correos proactivos para la cobranza.

Conocimientos

Comunicación en inglés

Comunicación en francés

Resolución de problemas

Habilidades interpersonales

Herramientas

SAP Dispute Management Tool

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Descripción del empleo

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Collections Representative with French for Middle East Market, Barcelona

Client: DSM

Location: Barcelona, Spain

Job Category: Other

EU work permit required: Yes

Job Views: 2

Posted: 25.04.2025

Expiry Date: 09.06.2025

Job Description:

Collections Representative with French for Middle East Market

Barcelona, Spain

Hybrid

We are currently seeking a Collections Representative with a good level of English and French who really enjoys engaging with customers. The successful candidate will be responsible for managing and collecting outstanding accounts receivable, ensuring timely payment from clients, and maintaining accurate records of collection efforts. This role requires strong communication skills and problem-solving abilities.

Your key responsibilities

• Daily review and monitor assigned accounts through the Collections Tool along with all applicable collection reports, including dispute management.
• Proactive outbound collection calls, emails, dunning letters.
• Complete customer account reconciliations, as required.
• Work closely with Commercial, Customer Experience & customers to reduce/eliminate overdue invoices targeting no provisioned items in the portfolio.
• Accountable for the end-to-end process for the notifications created in the SAP Dispute Management Tool in SAP.
• Assist the Credit team to review blocked accounts and overdue status to ensure compliance with AR Corporate Credit.

We bring

• Empowerment to make meaningful contributions while upholding ethical standards.
• A flexible work environment that empowers people to take accountability for their work and own the outcome.
• Barrier-free communities within our organization where every employee is equally valued and respected – regardless of their background, beliefs, or identity.
• A culture that prioritizes safety and well-being, both physically and mentally.
• An eagerness to be one team and learn from each other to bring progress to life and create a better future.
• Responsibility and accountability in living company values and driving sustainable solutions.

You bring

• Minimum of 2 years of prior experience in collections.
• Fluent communication skills in English and French – both oral and written.
• Technical / Professional knowledge in collection processes.
• Professional interpersonal skills and the ability to adjust and interact with all levels of stakeholders including clients.
• Proficiency in Microsoft Applications with advanced level in Microsoft Word, Excel, PowerPoint, and Outlook.