Coffee & Beverage Service Associate (Part-Time)

Chartwells Higher Education; Sant Llorenç d'Hortons; On-site; EUR 13,000 - 19,000; Part time

Job summary

Chartwells Higher Education is seeking an on-site café team member to prepare beverages, serve guests with outstanding service, and manage stock in a campus micro market. Responsibilities include cleaning, sanitation, FIFO/FEFO practices, and adherence to all safety and quality policies.

This hourly position requires attention to detail and teamwork in a fast-paced environment. Experience in hospitality is beneficial; the role offers a collaborative team setting with opportunities to develop

Qualifications

• Hospitality or food service experience preferred.
• Ability to follow recipes and customer preferences.
• Attention to hygiene and safety standards.

Responsibilities

• Carefully prepare beverages according to customer specifications, including but not limited to coffee, tea, and espresso.
• Serve guests using principles of outstanding customer service.
• Maintains stock levels of items within the micro market, including but not limited to milk and cold beverages as required.
• Completes assigned side duties in a timely and efficient manner; side duties may include but are not limited to replenishing the condiment cart, cleaning the espresso machines, washing smallwares as required.
• Sanitizes all high touchpoint surfaces every two hours, or when soiled visibly.
• Refill the coffee machine hopper with coffee beans.
• Checks, cleans and refills the condiment station as required.
• General cleaning duties, including washing, rinsing and sanitizing all smallwares, cleaning display cases and rinsing the espresso machine.
• Maintains accurate records of discarded or diverted items, including removal of the items to P1 storage.
• Keeps items stocked based on sales volume.
• Follows all Optimum Service Training techniques to ensure exceptional customer service during service.
• Acts with purpose and intention – uses effective time management skills.
• Interact with customers and resolve customer complaints politely and promptly.
• Checks all items within the assign area for expiration weekly and removed items that are past their best before date; always follows FIFO and FEFO procedures.
• Completes fridge/freezer temperature checks and other HSQA logs as assigned by supervisor.
• Replenishes non-alcoholic beverages and general supplies while maintaining cleanliness of service areas.
• Must interact with co-workers to ensure compliance with company service standards, and company inventory and cash control procedures.
• Always follow all uniform and jewelry policies.
• Must always follow all health and safety and quality assurance company policies.
• Must complete 24/7 training within one month of start date, and annually thereafter.

Skills

Customer service

Beverage preparation

Stock management

Sanitation standards

Time management

Team collaboration

Tools

Espresso machines

Job description

Chartwells Higher Education is seeking an on-site café team member to prepare beverages, serve guests with outstanding service, and manage stock in a campus micro market. Responsibilities include cleaning, sanitation, FIFO/FEFO practices, and adherence to all safety and quality policies.

This hourly position requires attention to detail and teamwork in a fast-paced environment. Experience in hospitality is beneficial; the role offers a collaborative team setting with opportunities to develop