CO-ORS Debt Management Lead, EU AMZL - Supply Chain - Central Operations

CO-ORS Debt Management Lead, EU AMZL - Supply Chain - Central Operations

Job ID: 2946206 | Amazon Road Transport Spain, S.L.U.

EU CO On-Road Services is looking for a Lead to support the upcoming expansion of the Debt Management workstream. This position offers an exciting opportunity to make history and become a member of a team whose purpose is to solve complex challenges and have a real impact on Amazon´s cost savings.

The CO-ORS Debt Management Lead will have the drive to meet quality targets and productivity expectations in line with the department goals and is prepared to take responsibility in processes analysis and improvement.

Key Job Responsibilities

1. Execute claim vetting insisting on the highest standards
2. Analyze evidences and anecdotes from different stakeholders and define appropriate next steps
3. Be an active player on daily escalations
4. Prepare and lead calls with external vendors
5. Identify root causes of deviations, via cause-and-effect analysis
6. Drive process improvements and develop team members’ ability to keep pace with our rapid growth, while motivating others

About the Team

Central Operations (CO) refers to an exciting approach in Amazon Logistics (AMZL) to define a scalable solution to run an increasingly complex and growing last mile delivery network. CO is a key strategic initiative with a vision to transform the way AMZL executes route planning, labor planning and last mile on-road delivery experience.

This is a chance to support a rapidly evolving part of AMZL, taking the lead in developing a best-in-class operation to make effective, real-time decisions to maximize customer and driver experience whilst on the road.

BASIC QUALIFICATIONS

• Advanced proficiency in verbal and written English (C1 in the Common European Framework of Reference, CEFR)
• Relevant experience working with the MS Office suite (Word, Excel, Outlook)

PREFERRED QUALIFICATIONS

• Relevant experience in analytical tasks or projects, working with data