CO On-Road-Services Manager, Central Operations - On Road Services, Central Operations

Amazon; Barcelona; Presencial; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A global logistics company in Barcelona is seeking a Program Manager for the Fleet Deployment and Defleeting team. This role requires a strong background in operations and experience in leading teams. You will be responsible for managing KPIs, overseeing Logistics Associates, and implementing best practices for delivery. Ideal candidates should possess analytical and problem-solving skills along with effective communication abilities. Competitive compensation and innovation-driven environment are offered.

Formación

• Proven track record of operational excellence.
• Experience leading teams and providing clear guidance.
• Ability to build trustful relationships.

Responsabilidades

• Oversee a team of Logistics Associates focusing on KPIs.
• Manage program implementation and compliance.
• Develop best practices for the network.

Conocimientos

Analytical skills

Problem-solving skills

Advanced Excel skills

Effective communication skills

Organization skills

Teamwork mentality

Educación

Degree qualification or equivalent

High school diploma or equivalent

Herramientas

Microsoft Office

SQL

Tableau

Python

Descripción del empleo

CO On-Road-Services Manager, Central Operations - On Road Services, Central Operations

The goal of Amazon Logistics is to build a world-class last mile delivery operation. Amazon aims to exceed our customers' expectations by ensuring their orders are delivered quickly, accurately, and cost-effectively.

Central Operations (CO) is a strategic initiative within Amazon Logistics (AMZL) designed to create scalable solutions for our last mile delivery network. CO focuses on forecasting, route planning, demand scheduling, and last mile delivery execution.

We are seeking a Program Manager for the Fleet Deployment and Defleeting team within the On-Road-Services (ORS) team. The ideal candidate will have a proven track record of operational excellence and will lead efforts to develop scalable processes and foster a strong team culture. This role involves navigating high ambiguity areas, providing thought leadership, and collaborating with global teams, external fleet suppliers, and internal stakeholders.

As the EU CO-ORS Program Manager, you will oversee a team of Logistics Associates, focusing on KPIs related to cost avoidance and process adherence. Your responsibilities include program scoping, rollout, compliance, stakeholder communication, and developing best practices for the network.

This position offers an exciting opportunity to solve complex challenges and enhance customer experience. We seek creative leaders passionate about innovation, problem solving, and delivering world-class service.

You will be accountable for daily, weekly, and monthly KPIs, managing program implementation, compliance, and stakeholder engagement. Strategic thinking, research into process improvements, and real-time decision-making are essential. You will also maintain accurate reports and analysis.

Key job responsibilities

• Degree qualification or equivalent
• Experience with planning, standard work practices, and performance metrics
• Strong analytical and problem-solving skills
• Advanced Excel skills
• Experience leading teams and providing clear guidance
• Effective communication skills (written and verbal) in English
• Organization and time management skills
• Teamwork mentality and ability to build trustful relationships

Minimum requirements

• A high school diploma or equivalent
• 2+ years of work experience or current Amazon employee with blue badge
• 1+ year of computer and Microsoft Office experience

Preferred qualifications

• Advanced or master's degree
• Experience with Lean, Kaizen, Six Sigma
• Background in supply chain, logistics, or operations
• Data analysis and reporting skills, including SQL, Tableau, or Python

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