Club Manager - COYA Marbella

Puente Romano; Marbella; Presencial; EUR 60.000 - 90.000; Jornada completa

Descripción de la vacante

Puente Romano is seeking a Club Manager to lead the overall operation of the venue, delivering exceptional guest experiences while achieving commercial, operational and financial objectives.

The role focuses on leadership, operational excellence and business performance across nightlife experiences, with an emphasis on profitability and brand positioning within the luxury hospitality sector. Fluency in English and Spanish is expected.

Formación

• Degree in Hospitality Management, Business Administration or related field.
• Experience in premium nightlife or luxury hospitality preferred.

Responsabilidades

• Lead day-to-day operation of the club ensuring seamless execution across services and events.
• Oversee operational teams to deliver a consistent, high-quality guest experience.
• Manage budgets, forecasts and P&L to maximise profitability.
• Drive revenue through VIP table sales, reservations strategy and premium beverage revenue streams.
• Develop, train and motivate a high-performing team to uphold luxury service standards.

Conocimientos

Leadership

Revenue growth

VIP service

Guest experience

Operations management

Budgeting & P&L

VIP reservations

Stakeholder management

Negotiation

Educación

Degree in Hospitality Management or related field

Herramientas

Excel

POS systems

Reservation platforms

Operational management tools

Descripción del empleo

We are looking to incorporate a Club Manager responsible for leading the overall operation of the venue, ensuring exceptional guest experiences while achieving the club’s commercial, operational and financial objectives.

The person in this role will have a strong focus on leadership, operational excellence and business performance, overseeing all aspects of the nightlife experience to maintain the highest standards of service, entertainment and luxury hospitality. Their main objective will be to drive profitability, develop a high-performing team and strengthen the venue’s position as a leading luxury nightlife destination.

What would your responsibilities be?

Leadership & Operations Management

• Lead the day-to-day operation of the club, ensuring seamless execution across all services and events.
• Oversee and coordinate operational teams to deliver a consistent, high-quality guest experience.
• Ensure compliance with the brand’s service, presentation and hospitality standards.
• Manage operational planning and resource allocation to maximise efficiency and performance.
• Identify opportunities to improve processes, service delivery and operational effectiveness.

Commercial Performance & Business Growth

• Drive revenue generation and maximise the venue’s commercial performance.
• Oversee VIP table sales, reservations strategy and premium beverage revenue streams.
• Monitor operational and financial performance, identifying opportunities to increase profitability.
• Manage budgets, forecasts, operating costs and overall P&L performance.
• Ensure business objectives and financial targets are consistently achieved.

Guest Experience & Brand Positioning

• Deliver memorable experiences aligned with the venue’s luxury lifestyle positioning.
• Build and maintain strong relationships with VIP guests and key clientele.
• Manage guest feedback and resolve service issues promptly and professionally.
• Ensure an exclusive, vibrant and engaging atmosphere at all times.
• Uphold exceptional service standards and guest satisfaction throughout the operation.

Entertainment & Events Management

• Work closely with DJs, artists, promoters and entertainment partners to create unique nightlife experiences.
• Coordinate special events, activations and programming that drive awareness and guest engagement.
• Ensure flawless execution of all entertainment initiatives and venue experiences.
• Stay informed of nightlife trends and identify opportunities for innovation.
• Contribute to positioning the venue as a leading destination within the luxury nightlife market.

People Management & Team Development

• Recruit, lead, motivate and develop a high-performing team.
• Foster a culture of excellence, accountability and guest-centric service.
• Support training, coaching and professional development initiatives.
• Conduct regular performance reviews and provide constructive feedback.
• Promote effective communication and a positive working environment.

What do we need from you?

Education

• Degree or qualification in Hospitality Management, Business Administration, Tourism or a related field.
• Additional training in leadership, business management or finance is highly desirable.

Experience

• Minimum of 3–5 years’ management experience within premium nightclubs, luxury beach clubs, high-end lounges or entertainment-led venues.
• Proven track record of driving revenue growth and managing successful nightlife operations.
• Strong experience in VIP service, reservations management and premium guest experiences.

Languages

• Fluent English and Spanish, both spoken and written.
• Additional languages will be considered an advantage.

Key Competencies

• Strong leadership and team development skills.
• Commercial mindset with a results-driven approach.
• Excellent communication and negotiation abilities.
• Strong decision-making and problem-solving capabilities.
• Ability to perform under pressure in a fast-paced nightlife environment.
• Passion for luxury hospitality, entertainment and guest experience.
• Strong relationship-building and stakeholder management skills.

Technical Knowledge

• Budgeting, forecasting and P&L management.
• Cost control and profitability analysis.
• VIP reservations and premium revenue management.
• Operational KPI analysis and performance monitoring.
• Microsoft Office, particularly Excel.
• Experience with POS systems, reservation platforms and operational management tools is highly desirable.utlook.