Club Manager Barcelona Pool House

buscojobs España; Barcelona; Presencial; EUR 30.000 - 60.000; Jornada completa

Descripción de la vacante

An established industry player is seeking a dynamic Club Manager to lead operations at their vibrant venue in Barcelona. This role requires a seasoned professional with a strong background in hospitality management, particularly in food and beverage operations. You will be the face of the club, ensuring exceptional service and a memorable experience for all guests. Your ability to engage with members, manage a diverse team, and maintain high standards will be crucial. Join this innovative company and enjoy a range of benefits while advancing your career in a supportive environment.

Servicios

Every House Membership

Team meal on shift

50% staff discount on food & beverage

Staff room rate

Day off on your birthday

Formación

• 3-5 years of experience in senior management in hospitality.
• Strong interpersonal skills and attention to detail.

Responsabilidades

• Manage day-to-day operations of F&B outlets and events.
• Engage with members to ensure a great experience.

Conocimientos

Management

Interpersonal Skills

Attention to Detail

Organizational Skills

Fluency in English

Fluency in Spanish

Fluency in Catalan

Educación

Hospitality Management Experience

Herramientas

Opera

Micros

Adaco

Descripción del empleo

This job is with Soho House, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Located on ‘Avinguda Tibidabo’, our third House in the city will include a state-of-the-art gym, a full-service spa and hair salon, an 18m outdoor pool, a café, plus two floors of club space with a revolving restaurant concept.

The Role…

As Club Manager at Soho House, you are an ambassador for the brand with detailed knowledge of the Soho House Group and its concept, including all menus and food & beverage offerings. You will demonstrate a professional approach towards managers, employees, and Members, and be responsible for the day-to-day management of the F&B outlets, associated events, and the overall member and guest experience.

Main Duties…

1. Be visible on the floor, engaging with members to gain feedback and noting comments through reporting channels and directly to the kitchen and front of house team.
2. Ensure members and guests have a great experience and resolve any issues before they depart.
3. Order and purchase products for the Club and other F&B outlets.
4. Manage and operate the POS system, ensuring all items are updated as necessary.
5. Serve as the contact for staff requests and problems, taking responsibility and proactively solving issues.
6. Ensure the team is appropriately groomed and wearing the correct uniform according to site and company standards.
7. Update menus monthly, ensuring accuracy at the time of printing, and adhere to GM’s deadlines for menu printing.
8. Coordinate tasks with other departments to ensure efficient operation.
9. Organize and distribute necessary documents, summarizing relevant information for employees.
10. Ensure employee compliance with company standards, policies, and external regulations.
11. Train employees on core values, job roles, responsibilities, and technical and service skills.
12. Assign and monitor work tasks to ensure timely completion and quality standards.
13. Maintain a professional appearance at all times.
14. Be physically fit to safely lift, bend, twist, and stand/walk for long periods.
15. Prepare and monitor staff rotas, minimizing unnecessary overtime and working efficiently.

What we are looking for...

• 3-5 years’ experience in a busy hospitality venue within a senior management role.
• Innovative and influential, with experience managing F&B operations.
• Excellent interpersonal skills and relationship-building ability (internal and external).
• Strong attention to detail.
• Fluent in English, Spanish, and Catalan.
• Organized and reliable.
• Ability to work effectively within a diverse team.
• Computer literacy in Opera, Micros, and Adaco is advantageous.
• Understanding of local authority requirements.
• Personal license holder.
• SIA knowledge, understanding, and experience.

Soho House offers competitive packages with global benefits and perks. We provide training to develop technical and managerial skills for career growth.

Benefits include:

• Every House Membership
• Team meal on shift prepared by our chefs
• 50% staff discount on food & beverage and up to 50% off Soho Home & Cowshed
• Staff room rate (subject to availability)
• Day off on your birthday (or nearby dates)