Job Title: Cloud Solution Architect – Microsoft Dynamics 365 ERP Architect
We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future.
The Concentrix Catalyst team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences.
Role Description
To succeed in this role, candidates must demonstrate strong technical expertise, practical experience, and a solid understanding of Microsoft Business Applications, particularly Dynamics 365 Finance & Operations (F&O).
Responsibilities
- Use customer insights to align Business Applications solutions with business outcomes, accelerating delivery and adoption through value-based engagements and reusable IP
- Deliver technical sessions and workshops to support customer skilling, operational health, and cloud readiness
- Provide strategic advisory services during steering committee meetings and executive reviews
- Share customer feedback with internal Microsoft teams to drive product and service improvements
- Guide decision-makers to realize value from Microsoft technology through solution optimization, performance efficiency, and operational excellence
- Resolve blockers preventing go-live or broad usage by applying technical, functional, and project management expertise using Microsoft best practices and IP
- Identify growth opportunities by matching customer needs with Microsoft Business Applications capabilities and value propositions
- Continuously develop skills to better support customer and Microsoft business goals
- Share expertise in communities, contribute to IP creation, and reuse assets to accelerate customer transformation
Requirements
- Prior experience as a Cloud Solution Architect (CSA), engaging with stakeholders at all levels within enterprise organizations to drive solution adoption, transformation, and business impact
- Experience engaging with senior stakeholders, including C-suite executives, to influence strategic decisions and drive enterprise-wide solution adoption
- Strong technical expertise on Dynamics 365 Finance & Operations (F&O)
- Deep technical expertise in Dynamics 365 F&O, including development experience in X++ across at least two modules: Finance, Supply Chain, Commerce, or Project Operations
- Proven ability in debugging and performance troubleshooting, including use of Trace Parser
- Solid understanding of performance patterns and anti-patterns
- Familiarity with AI-enhanced ERP capabilities
Technical Skills
- Proficiency in Dynamics F&O/AX development and customization using X++
- Strong understanding of Dynamics F&O/AX architecture and data model
- Experience in Dynamics F&O/AX migration and modernization projects
- Knowledge of system integration and interfacing techniques
- Understanding of ERP system administration and best practices
Location: DEU Work-at-Home
Language Requirements: Not specified
Time Type: Full time
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