Cloud Operations Engineer - Spain

SearchStax; España; A distancia; USD 30.000 - 40.000; Jornada completa

Descripción de la vacante

An innovative firm is seeking a Cloud Operations Engineer to join their dynamic team in Spain. This role offers an exciting opportunity to manage and support a cutting-edge search-as-a-service platform, ensuring reliability and availability for thousands of customers. You will be involved in various initiatives, including application reliability, cloud management, and disaster recovery. The ideal candidate will have a strong background in Linux systems, cloud technologies, and excellent communication skills. Join a company that values collaboration, diversity, and continuous improvement, and take your career to the next level in a remote-first environment.

Servicios

Remote-first environment

Opportunities for career growth

Cutting-edge technology exposure

Formación

• 2+ years of experience in Linux system administration, especially Ubuntu/CentOS.
• Strong communication skills and proficiency in English.

Responsabilidades

• Collaborate with the Cloud Operations team to ensure high availability.
• Resolve customer support tickets and maintain professional interactions.

Conocimientos

Linux System Administration

Scripting (Bash, Python)

Cloud Provider Experience (AWS, Azure, GCP)

Networking Knowledge

MySQL and NoSQL Databases

Web Server Administration (Apache, Nginx)

DevOps Tools (Ansible, Terraform)

Herramientas

Ansible

Datadog

Zabbix

Descripción del empleo

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About The Role

SearchStax is the leader in Open Source Search in the Cloud with headquarters in Los Angeles, CA, and teams across the United States and worldwide.

This is an excellent opportunity to join the SearchStax Cloud team, providing technical support to customers and ensuring the availability and reliability of our search service. We seek a self-motivated Linux and Systems Engineer passionate about professional service excellence, eager to build on their experience and make a significant impact on our cloud solutions.

As part of the Cloud Operations team, you will help manage and support our search-as-a-service platform, scaling it to serve thousands of customers globally. Your responsibilities include installing, configuring, maintaining, supporting, and optimizing open source and custom-built software.

Initiatives will include analyzing and improving application reliability, disaster recovery, cloud management, distributed systems, and cluster management.

This is a contract role. The successful candidate must participate in on-call shifts.

If this sounds like you, let’s talk!

What You Will Do

• Collaborate with Engineers and Cloud Operations team members to ensure high availability and smooth daily operations.
• Resolve customer support tickets and incidents promptly through effective investigation and resolution.
• Maintain professional and respectful interactions with customers to ensure satisfaction.
• Work within a 24x7x365 support team, managing handoffs across shifts.
• Respond to escalated support issues efficiently.
• Set up backups, deploy software, upgrade systems, and perform routine maintenance, using automation tools like Ansible or scripting languages.
• Configure and generate reports and alerts using tools like Datadog or Zabbix.
• Perform periodic security audits.
• Handle service requests from customers or internal teams with high quality and adherence to SOPs.
• Participate in an on-call rotation schedule.

What You Must Have

• Strong communication skills and proficiency in English.
• 2+ years of experience in Linux system administration (Ubuntu / CentOS).
• Experience with at least one cloud provider (AWS, Azure, or GCP).
• Knowledge of networking issues (firewall, routing, load balancing).
• Proficiency in scripting with Bash or Python.
• Practical knowledge of MySQL and NoSQL databases (MongoDB), including backup, replication, and optimization.
• Experience with web server administration (Apache, Nginx).
• Exposure to ITIL processes.
• Willingness to learn new technologies.
• Ability to work independently and collaboratively.
• Knowledge of DevOps tools (Ansible, Terraform, Python) is a plus.

About Us

SearchStax provides a cloud-native search platform enabling web teams to deliver powerful, fast, and cost-effective search solutions. We aim to make enterprise search accessible and easy to use worldwide. Our team is composed of experts who value collaboration, diversity, and work-life balance.

Our Values

• Ownership
• Lead humbly
• Results-focused
• Customer obsession
• Innovation and continuous improvement

What's In It For You

• Remote-first environment with teams across the US and India, and offices in Los Angeles and Boston.
• Opportunities to work on cutting-edge open source and cloud technology, fostering career growth.

Pay Transparency

• Base Salary : $30,000 - $40,000 USD.
• Salary is determined by market analysis and performance, with potential bonuses.

We aim to offer fair and equitable compensation based on skills, experience, and expectations.

We support diversity, equity, and inclusion, and are an equal opportunity employer. We do not discriminate based on race, gender, age, or other protected characteristics.

Our E-Verify process complies with employment verification laws.