Cloud and Tech Foundations Tribe Lead

ING; Madrid; Presencial; EUR 60.000 - 100.000; Jornada completa

Descripción de la vacante

Una empresa internacional en el sector bancario busca un Tribe Lead para liderar su equipo de Cloud & Tech Foundations. En este rol, serás responsable de garantizar la disponibilidad y resiliencia del banco, implementando estrategias de recuperación y automatizando componentes para optimizar los servicios. Buscamos un líder con experiencia en infraestructura de TI y habilidades de comunicación excepcionales, que fomente la colaboración y el desarrollo de su equipo. Ofrecemos un ambiente de trabajo flexible y beneficios que cuidan de tu bienestar personal y profesional. ¡Únete a nosotros y marca la diferencia en el futuro bancario!

Servicios

Tarjeta de restaurante

Seguro de salud

Seguro de vida

Remuneración flexible

Transporte gratuito

Beneficios bancarios

Club de corredores

Servicio de fisioterapia

Redes de empleados

Formación

• Experiencia en liderazgo de equipos de infraestructura y tecnología en la nube.
• Habilidades de comunicación para interactuar con niveles ejecutivos y técnicos.

Responsabilidades

• Liderar la automatización de componentes y la estandarización de servicios.
• Asegurar la disponibilidad y resiliencia del banco mediante la gestión proactiva de incidentes.

Conocimientos

Liderazgo en infraestructura de TI

Comunicación efectiva

Resolución de problemas

Trabajo en equipo

Iniciativa proactiva

Pensamiento analítico

Orientación al cliente

Descripción del empleo

At ING we are looking for Tribe Lead Cloud & Tech. Foundations

Your role and work environment:

We are looking for a talented and enthusiastic Tribe Lead to drive our Cloud & Tech Foundations Tribe Lead, joining our CIO Domain as part of the CIO MT (management team), reporting to the CIO for ING Spain & Portugal.

The responsibility of this tribe consists of Keeping the bank up & running, providing the foundational layer for present and future ING platform by automating core components to standardize services and infrastructures and providing a productive user environment while optimizing customer services and satisfaction.

You will be successfully implementing recovery strategies for project crisis situations where the bank is affected, guaranteeing bank availability and resilience by proactively and reactively managing incidents.

You will be working hand by hand with other Tribe Leads and Architecture Center of Expertise to provide on-prem, private and public cloud infrastructure, as well as the automated foundational layer for present and future Tech Platform.

You will be leading a group of senior IT managers, and you will play a critical role in their development as future ING leaders. You will have to create a culture of collaboration, transparency, responsibility, and excellence, helping others to be successful, staying a step ahead and guiding engineering managers in your team to improve and grow.

Stability, reliability, resource allocation and budget management will be essential words in your vocabulary to ensure ING provides customers with the best banking experience.

Your key responsibilities:

As Cloud & Tech Foundations Tribe Lead you will:

• Lead the core functionalities and technology approach to the foundational layer, present and future, including technologies as private and public clouds.
• Provide core components automation to standardize services and infrastructures.
• Provide a productive user environment to optimize customer services satisfaction.
• Foster engineering best practices within the organization, to position ING as a market reference in the technology field.
• Ensure bank availability and resilience while reducing time-to-market with best-in-class processes.
• Facilitate the tech change strategy at CIO Domain, ensuring strategic alignment and executional certainty, and facilitate adherence to transformation methodologies to deliver change in the Tribe.
• Be responsible for effective collaboration applying our One Agile Way of Working.
• Stimulate interaction between and alignment across people, tribes, squads, areas and chapters.
• Drive cross-cultural collaboration by creating awareness and understanding, leveraging diversity.
• Create an atmosphere in which everyone feels appreciated and heard, and where everyone enjoys their work.
• Provide high-level strategic guidance to the IT Area Leads on development of engineers.
• Ensure IT Area Leads and Area Leads have appropriate competencies and skills by continuous improvement of their skills, craftsmanship and the area of expertise.
• Oversee overall IT maturity in areas and chapters and drive continuous craftsmanship development.
• Ensure consistency in craftsmanship development to maintain a well-balanced engineering workforce.

What are we looking for?

Want to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits… don’t hesitate to apply!

• A leader with extensive experience in IT infrastructure and cloud areas, who is enthusiastic and passionate about engineering trends and about developing people.
• An inspiring communicator who can support his team in the management and business context, who’s able to explain to C-level and engineers.
• A person with excellent problem-solving skills and the ability to redesign processes that would otherwise pose an impediment to the organization.
• A collaborative person that achieves results together with others, making personal interests subordinate to those of the organization or team.
• A person with ability to operate at own initiative with a pro-active attitude, within the directions and confines of management and bank policy.
• Problem-solving ability and strong analytical skills.
• Good communication skills. Fluent English both written and oral.
• Accuracy and attention to details.
• Experience working in a team, exhibits clear behavior of a team player execution driven. Motivates and energizes teams.
• Enables higher performance and customer centricity.

What do we offer?

The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details.

Check out what is waiting for you!

Be flexible my friend.

Our model is all about flexibility and accountability. Keeping both our customers and our colleagues needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self.

Restaurant card.

So that thinking about what to have for lunch doesn’t take up your time or your cravings.

Our house will be your home.

In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more!

Health insurance.

For you and all your family (spouse/partner and children).

Life insurance.

We help you protect what matters most to you.

Flexible remuneration.

In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids…

Free company shuttle.

It doesn't matter where you live. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to our ING office in Madrid comfortably.

Banking benefits.

Special loans with more beneficial conditions.

Special mortgage conditions after 6 months working at the bank.

And you can benefit from our pension plan after 1 month with us!

More vitality and more belonging

360º care of the employee (physical, mental, social connection & purpose).

Physiotherapy service on site.

Runners club with your own trainer.

Clinics with professional, world-class athletes.

Gympass service.

Employee Networks: Rainbow Lions (LGBTQI+) & Leonas.

Get to know Us

We are a team of more than 1600 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the tools they need to get where they want to go.

A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies.

And although we are based in Spain, we are lucky to work in an international bank with presence in more than 40 countries.

We are proud to have a diverse team and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society.

And even though we look orange on the outside, we are green on the inside. Our ambition in Sustainability is Empowering (y)our Sustainability journey. We are embarking on our path, for us, but we are also there for when our clients decide to embark on this journey.

Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you!